Account Manager

Prime Appointments; Chelmsford; On-site; GBP 25,000 - 27,000; Full time

Job summary

A client in Chelmsford is seeking an Account Manager for a full-time permanent role. The position involves managing accounts, driving sales growth, and collaborating with internal teams. The role offers a competitive salary and great benefits, including 23 days holiday and agile working options.

Benefits

23 days holiday + your birthday off

Agile Working

Company Pension

Employee Assistance Programme

Free Parking on site

Quarterly Social events

Qualifications

• Previous sales and account management experience required.
• Proficiency in CRM systems is desirable.

Responsibilities

• Manage and grow existing accounts by building long-term client relationships.
• Identify upselling and cross-selling opportunities to boost revenue.
• Coordinate with marketing, operations, and finance for a consistent customer experience.

Skills

Sales

Account Management

Communication

Self-motivated

Adaptability

Tools

CRM Systems

HubSpot

Salesforce

NetSuite

Job description

A client of ours in the Chelmsford area are recruiting an Account Manager to join their team. This is a full-time permanent position working Monday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm. Paying between 25,000 - 27,000 per annum+ uncapped commission depending on experience.

Key Duties include but are not limited to:

• Account Management & Growth: Manage and grow existing accounts by building long-term client relationships to drive repeat business.
• Sales Growth: Identify upselling and cross-selling opportunities to boost revenue and profitability.
• Collaboration: Partner with Key Account Manager and internal teams to ensure a seamless customer journey.
• Strategic Campaigns: Support or lead sales campaigns to drive growth and expand market share.
• Market Insight & Pricing: Monitor market trends and competitor pricing.
• Sales Conversion: Respond to inquiries, generate quotes, and process orders efficiently to convert leads into sales.
• Cross-Functional Teamwork: Coordinate with marketing, operations, and finance for a consistent customer experience.
• CRM Management: Keep CRM updated with customer interactions and opportunities for timely follow-up.
• Reporting: Report KPIs such as account growth, retention, and sales to the Key Account Manager.

Skills and Experience required to be considered for this Account Manager position:

• Previous sales and account management experience
• Self-motivated
• Ability to upsell opportunities from sales orders to drive additional revenue.
• Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, knowledge of NetSuite would be beneficial (full training provided.)
• Excellent communication skills
• Adaptable and able to thrive in a fast-paced environment.
• Willingness to learn and evolve with the role as the company grows.
• A valid UK driving license and passport may occasionally require travel to events.

Great Benefits to working for this company include:

• 23 days holiday + your birthday off
• Agile Working
• Company Pension
• Employee Assistance Programme
• Free Parking on site
• Quarterly Social events
• And more!

If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.