Account Manager

MarkJames Search; Cardiff; On-site; GBP 60,000 - 80,000; Part time

Job summary

A large energy company seeks an Account Manager for their Billing team in Cardiff. The position is a 3-month contract offering £14.02 per hour, allowing flexibility with two office days per week and the rest working from home. Ideal candidates will have experience in customer care without sales required, focusing on billing inquiries and admin tasks.

Qualifications

• Experience in customer contact centre environment is essential.
• Good IT skills, especially in Excel.
• Personable and engaging attitude.

Responsibilities

• Managing customer billing workflow.
• Answering customer calls.
• Admin work related to customer inquiries.

Skills

IT skills

Handling customer queries

Personable

Engagement

Tools

Excel

Job description

Account Manager - Perth, Reading or Cardiff Office 2 days pw, the rest working from home - £14.02 ph - 3-month contract likely to extend

I am working for a large energy company to recruit an Account Manager working in the Billing team. This role includes working on Managing customer billing work flow, admin work, answering customer emails and the occasional customer telephone call.

No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.

Responsibilities:

• Managing customer billing work flow
• Answering customer calls
• Previous experience in call centre environments
• Good IT skills (especially Excel)
• Personable and engaging

If you are available for a contract and have experience working in a customer contact centre environment then please do not hesitate to apply!

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Created on 22/06/2025 by TN United Kingdom