Account Manager

Compass Group PLC; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Camden Town seeks a skilled manager to oversee full P&L ownership and lead a high-performing team. Responsibilities include ensuring a premium front-of-house experience and planning events. The ideal candidate will have extensive experience in contract catering or luxury food and beverage operations. Join a passionate team dedicated to delivering exceptional service and experiences.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Exclusive travel discounts

Grocery shopping discounts

Cinema ticket discounts

Cash rewards on spending

Wellness and exercise classes

Qualifications

• Experienced in contract catering, luxury F&B, or complex hospitality operations.
• Financially astute and client-focused.
• A confident leader who thrives on building strong teams.

Responsibilities

• Full P&L ownership, forecasting and financial reporting.
• Lead, develop, and inspire a high-performing hospitality team.
• Champion a five-star service culture across all outlets.
• Ensure a premium front-of-house experience.
• Oversee event planning and delivery.

Skills

Contract catering experience

Leadership skills

Client relationship management

Financial acumen

Service excellence

Job description

Overview

A vibrant café serving over 1,200 coffees daily; a bustling restaurant with 600+ covers for breakfast and lunch; VIP meeting room hospitality with white-glove service; an exclusive 6th-floor terrace hosting after-hours events; a professional front-of-house & reception team ensuring seamless guest arrival and client support. This is a hands-on, high-visibility role where you\'ll take full ownership of the client relationship, drive service excellence across all touchpoints, and lead a passionate team to deliver standout experiences every day.

Responsibilities

• Full P&L ownership, forecasting and financial reporting
• Lead, develop, and inspire a high-performing hospitality team
• Champion a five-star service culture across all outlets
• Ensure a front-of-house experience that reflects the client\'s premium brand
• Oversee event planning and delivery
• Be proactive, solutions-focused, and unflappable under pressure

Who You Are

• Experienced in contract catering, luxury F&B, or complex hospitality operations
• Financially astute, commercially aware, and client-focused
• A confident leader who thrives on building strong teams and lasting relationships

Monday to Friday, with occasional evening events. Based just moments from Marylebone Station.

Company and Benefits

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families