Account Manager

Crown Oil UK; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility provider in Bury St Edmunds is seeking a motivated Utility Connections Account Manager. The role involves managing client relationships and guiding customers through the utility connections process. Ideal candidates have experience in utility infrastructure and a background in account management. This position offers opportunities for uncapped commission.

Qualifications

• Background in utility connections/infrastructure, including gas, water, electricity.
• Experience with developers, contractors, or utility companies managing connections.

Responsibilities

• Manage warm inbound enquiries and build long-term client relationships.
• Guide customers through the utility connections process.
• Prepare and manage quotations, tenders, and pricing schedules.

Skills

Utility connections experience

Client relationship management

Knowledge of green energy

Job description

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• Schedule: Mon - Fri

About Crown Energy

Crown Energy is a leading UK provider of multi-utility connections, specialising in gas, electricity, and water infrastructure for residential and commercial developments. With over 30 years’ experience and a 4.6★ Google rating, we’re trusted for our excellent service and long-lasting client partnerships.

We are looking for a motivated Utility Connections Account Manager to join our team in Bury HQ. This role is ideal for someone with utility infrastructure experience (gas, water, electricity, or multi-utility) who wants to grow their career in account management.

Key Responsibilities

• Manage warm inbound enquiries and build long-term client relationships.
• Guide customers through the end-to-end utility connections process (quotations, designs, delivery, power-on).
• Work with developers, contractors, ICPs, and IDNOs to provide competitive, tailored solutions.
• Prepare and manage quotations, tenders, and pricing schedules.
• Achieve monthly sales targets with uncapped commission.
• Keep CRM records accurate and up to date.

Skills & Experience

• Background in utility connections/infrastructure (new connections, disconnections, diversions).
• Experience with: ICPs or IDNOs, Developers, contractors, or utility companies managing connections, Multi-utility providers, coordinators, or estimators
• Advantage: knowledge of green energy or metering.

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.