Account Manager

White Recruitment Construction; Bristol; On-site; GBP 32,000 - 39,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager to join their dynamic freight team in Bristol. In this pivotal role, you will manage a personal portfolio of customer accounts, ensuring a tailored and personable service that fosters loyalty and repeat business. Your expertise in freight forwarding, combined with strong organizational skills, will enable you to drive growth and maximize profit margins across various product lanes. If you're passionate about building relationships and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Company mobile phone

Contributory pension scheme

25 days holiday plus bank and public holiday

Contributory health cash plan

Cycle to work scheme

Access to free and discounted financial advice

Qualifications

• Experience in freight forwarding is essential.
• Strong relationship-building skills are required.

Responsibilities

• Manage a portfolio of customer accounts with tailored service.
• Drive GP growth by identifying new customer opportunities.

Skills

Account Management

Customer Relationship Management

Freight Forwarding Knowledge

Organizational Skills

Microsoft Excel

IT Literacy

Job description

Our client, who are a well known freight forwarder are looking for an Account Manager to join their freight team in Bristol.

As Account Manager, you’ll be responsible for managing your own profile of customer accounts and you will ensure that they always receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly.

Job type: Full time

Benefits:

• Salary: £32,000 – £39,000 depending on experience
• Company mobile phone
• Contributory pension scheme
• 25 days holiday plus bank and public holiday
• Contributory health cash plan
• Cycle to work scheme
• Access to free and discounted financial advice

Key Responsibilities:

• Source and manage a personal portfolio of customer accounts, ensuring you deliver a tailored and personable service that builds customer loyalty.
• Ensure repeat business by enabling all jobs to run efficiently and correctly.
• Drive GP growth by identifying new customer opportunities across multiple product lanes and securing ongoing shipments.
• Providing and following up quotes directly with customers.
• Building close relationships with new and existing suppliers.
• Play a pivotal role in ensuring clear profit margins on all accounts and jobs, maximizing these wherever possible.

Requirements:

• Previous experience of working in road, air or/and sea freight is essential.
• Previous account management experience building own client portfolio.
• Good understanding of UK transport and freight forwarding.
• The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals.
• The ability to work in a fast-paced environment and be a strong team player.
• Accountability to yourself and others.
• Extremely organized with a high attention to detail and accuracy.
• Ability to work well under pressure and meet tight deadlines.
• Strong competency with Microsoft Excel.
• High IT literacy skills.