Account Manager

WAA Chosen Ltd; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager to join their dynamic Leisure & Lifestyle team. This exciting role involves building strong client relationships, overseeing integrated marketing campaigns, and providing strategic insights to help clients excel in a competitive landscape. With a focus on creativity and commercial success, this agency fosters a collaborative environment where personal growth and professional development are prioritized. If you're ready to take the next step in your career and make a significant impact, this opportunity is perfect for you.

Benefits

26 days holiday plus bank holidays

Flexi-time options

Health Shield programme

Generous matched pension contributions

Cycle-to-work scheme

Structured personal development plans

70 hours of training

Funding for qualifications

Annual conference

Regular social events

Qualifications

• 3+ years’ agency experience required.
• Customer-centric approach with commercial confidence.

Responsibilities

• Build and maintain strong client relationships.
• Oversee integrated marketing campaigns across multiple channels.
• Identify growth opportunities for clients.

Skills

Client Relationship Management

Campaign Management

Market and Trend Analysis

Internal Team Coordination

Strategic Planning and Growth

Education

Bachelor's Degree

Job description

Who We Are

WAA Chosen.

One agency.

Three specialist hubs:

• Automotive & Transport
• Building & Construction
• Leisure & Lifestyle

We offer brand, digital, direct marketing, sales promotion, PR, social media, and events services.

Our focus is on delivering creativity with a commercial edge so brands are chosen more often.

We are a place where business acumen and ambition thrive, where people drive each other forward, and career paths align with your aspirations.

The Role

If you're seeking an exciting opportunity to work with a talented, dynamic team within a fast-paced and growing agency, then you’re in the right place. We are currently looking for an experienced Account Manager to join our Leisure & Lifestyle team. Our clients include Diageo, Britvic, Marston's, Punch Pubs, and Nivea.

What You'll Be Doing

1. Client Relationship Management: Building and maintaining strong, trustworthy relationships with clients by understanding their needs and business objectives, ensuring confidence in our ability to deliver high-quality work.
2. Campaign Management: Overseeing the delivery of integrated marketing campaigns, ensuring they are on time and within budget, managing multiple channels like promotions, digital activations, and print.
3. Market and Trend Analysis: Staying updated on industry trends and the competitive landscape to provide strategic insights that help clients stay ahead in the Leisure & Lifestyle sector.
4. Internal Team Coordination: Collaborating closely with creative, social, and digital teams to ensure campaigns align with the client’s vision, involving briefing teams, project management, and providing constructive feedback.
5. Strategic Planning and Growth: Proactively identifying growth opportunities for clients, seeking ways to expand services or enhance campaign performance based on their evolving business needs and market conditions.

What We're Looking For

• 3+ years’ agency experience (current Account Managers or Senior Account Executives ready for the next step)
• Commercial confidence
• Customer-centric approach, able to understand and drive client action
• Growth mindset and eagerness to learn
• Dynamic, entrepreneurial, and creative thinking
• Champion of internal processes, with an understanding of how input affects output

What We Can Offer You

Health

• 26 days holiday plus bank holidays
• Flexi-time options around core hours
• Health Shield programme offering free GP access and reimbursement for medical fees, including dental, optical, acupuncture, and physiotherapy, plus retailer discounts
• Wellbeing programme with talks and visits from external specialists

Wealth

• Generous matched pension contributions
• Electric Dreams EV salary sacrifice scheme via Octopus Energy for tax savings
• Death-in-service life assurance
• Bonuses for referrals and new business
• Cycle-to-work scheme with significant savings on bikes
• Personal financial coaching with annual reviews
• 50% discounted town-centre parking nearby

Happiness

Through our environment, growth opportunities, and progress:

• Structured personal development plans as part of our Your Development First (YDF) programme. We are a Gold Standard Investor in People and hold a Platinum Standard for Continuous Personal Development with the IPA.
• 70 hours of training within our industry-leading YDF Programme, including workshops, funded courses, online learning, and 'lunch and learn' events.
• Funding for qualifications with IPA, CIPR, CIPD, and CIM.
• Unique immersion programme where team members work in clients’ businesses for 24 hours annually to enhance sector understanding.
• Annual conference to showcase progress and explore new opportunities aligned with our three-year growth plan.
• On-site Collaboration Centre for optimal working environment.
• Prime town-centre location near shops and Europe’s largest urban park, with easy access via Sutton rail station, parking, cycle racks, lockers, and showers.
• Regular social events to foster team spirit.

Opening Doors To All

We are an inclusive and welcoming organization. Different perspectives are valued and celebrated. We believe that nurturing talent, realizing potential, and fulfilling careers are essential to our success.