Account Manager

MRI Software; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

MRI Software is seeking an enthusiastic Account Manager to join their Facilities Management Team. The role focuses on maximizing client return on investment and requires 5+ years in Account Management. Enjoy the flexibility of a hybrid working model and a range of excellent employee perks.

Benefits

Private medical insurance

Pension schemes

Parental leave

Flexible time off

Income protection

Tuition reimbursement

Qualifications

• 5+ years of Account Management experience within the software industry.
• Proven sales achievement in a target-driven environment.
• Excellent organisational and time management skills.

Responsibilities

• Build relationships with decision makers to ensure customer satisfaction.
• Negotiate terms and identify cross-selling opportunities.
• Maintain sales forecasts and regular client contact.

Skills

Sales Achievement

Client Relationship Management

Organisational Skills

Communication Skills

Time Management

Job description

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From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups, and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re dedicated to creating a work environment that you look forward to every day. That’s why we invest heavily in employee engagement, offering the industry’s best perks. Together with our Pride employees, customers, and partners, we’re on a mission to innovate and lead the real estate industry into a digital-first future.

We understand the need for flexible working arrangements combined with team collaboration and socialisation. Therefore, we operate a hybrid model with 3 days of remote work per week. This role can be based in our London, Newcastle, Birmingham, or Sleaford offices.

MRI is expanding quickly, and we are seeking an enthusiastic, hardworking, and entrepreneurial individual to join our Facilities Management Team. The Account Manager will need to understand their clients' business priorities and how to maximise their return on investment from MRI solutions. Clients are based across the UK, with a strong presence in Public Sector Healthcare organizations. Occasional travel may be required; however, online or remote working is encouraged where appropriate, including a mix of office and home working. This is a quota-carrying, individual contributor role suitable for those already in Account Management or Business Development roles seeking the next step in their sales career.

Responsibilities:

• Represent MRI professionally and build mutually beneficial relationships with decision makers to ensure high customer satisfaction, retention, and sales growth.
• Recommend suitable solutions and negotiate acceptable terms with clients.
• Identify opportunities for cross-selling and expanding MRI FM and related solutions.
• Maintain regular contact with clients via online meetings, calls, and forums.
• Assess ongoing client needs to meet changing business requirements.
• Collaborate with legal, sales, marketing, product development, and implementation teams within MRI.
• Maintain accurate sales forecasts in MRI CRM systems.

Requirements:

• 5+ years of Account Management experience within the software industry.
• Proven sales achievement in a target-driven environment; customer-centric approach is essential.
• Excellent organisational and time management skills.
• Confident, motivated, and energetic.
• Continuous improvement mindset and eagerness to learn.
• Effective communication skills and ability to identify sales opportunities.
• Ability to work under pressure and meet targets and deadlines.
• Knowledge of the Estates and Facilities Management software market or UK Public Healthcare sector is advantageous but not essential.

We’re committed to making this the best job you’ve ever had!

Enjoy perks such as participation in employee resource groups, private medical insurance, pension schemes, parental leave, flexible time off, income protection, tuition reimbursement, and the ability to work remotely globally for two weeks annually.

MRI continues to lead in real estate software. Your talent is vital to maintaining our high standards and driving growth in PropTech. Are you ready for the challenge?

We encourage diverse applicants and are committed to inclusivity regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military, or veteran status.

MRI does not accept unsolicited CVs from recruitment agencies for any of our postings.