Account Manager

Imperial Recruitment Group; Belmont; On-site; GBP 30,000 - 45,000; Full time

Job summary

A waste management company in Durham is seeking an experienced Account Manager to lead client relationships and manage accounts effectively. This role requires strong presentation skills and a background in business-to-business account management. Benefits include a performance-based bonus structure, holiday benefits, and a clear path for progression. Join a team dedicated to transforming waste into sustainable solutions.

Benefits

Bonus structure based on performance

20 days holiday

Pension Scheme

Rewards and recognition schemes

Clear path for progression

Qualifications

• Background in business-to-business account management.
• Strong presentation skills.
• Comfortable with Microsoft packages including PowerPoint.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Oversee and manage client accounts effectively.
• Ensure a high level of client satisfaction.
• Identify upselling and cross-selling opportunities.
• Provide reports on account performance.

Skills

Account management

Presentation skills

Client relationship management

Microsoft PowerPoint

Job description

Overview

Imperial Recruitment Group are delighted to be working with a waste management business who are at the forefront of their industry providing driving sustainable solutions that transform waste into opportunities for a greener, cleaner planet.

Job title: Account Manager

Location: Durham

Type: Permanent

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
• Account Management: Oversee and manage client accounts, ensuring that services are delivered effectively and in alignment with client expectations.
• Client Satisfaction: Actively listen to client concerns, address issues promptly, and ensure a high level of client satisfaction.
• Upselling and Cross-selling: Identify opportunities to expand the relationship with clients by promoting additional products or services that meet their needs.
• Reporting and Analysis: Regularly report on account performance, client feedback, and potential risks. Provide insights and recommendations for account growth.
• Contract Negotiation and Renewal: Manage contract renewals, pricing discussions and negotiate terms to maintain and grow client relationships.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to provide clients with relevant insights and opportunities.
• CRM: Use CRM tools to track and report on sales activities, maintain accurate customer records, and provide regular updates to management.
• Client Training: Educate clients on changes and developments in the waste management industry, introducing new requirements and ensuring they are fully leveraging the services offered.

Benefits

• Bonus structure based on performance.
• 20 days holiday rising with length of service
• Pension Scheme
• Rewards and recognition schemes
• Clear path for progression you get out what you put in.

Requirements

• Background in business-to-business account management (any sector)
• Can do attitude.
• Strong presentation skills
• Comfortable with Microsoft packages including PowerPoint.

Equal Opportunity: Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

For more information about this fantastic opportunity please contact Rob Colgrave at Imperial Recruitment Group