Account Manager

Ahvara Solutions Ltd; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing software startup in Belfast is seeking an experienced Account Manager to drive growth and maintain customer relationships. This role involves closing deals, providing product demonstrations, and ensuring high customer satisfaction. The ideal candidate has a strong background in account management or sales within the tech/B2B sector. The position offers a competitive salary, hybrid working options, and various benefits.

Benefits

Competitive salary and performance bonus

Hybrid work options

Medical and health benefits

Extra day off on your birthday

Company pension

Travel opportunities to global trade shows

Collaborative working environment

Qualifications

• Experience in account management or sales in a tech/B2B environment.
• Track record of achieving sales goals and managing client relationships.
• Comfortable with product demonstrations and training.

Responsibilities

• Identify and close new business opportunities.
• Manage customer portfolios and ensure satisfaction.
• Conduct product demonstrations and provide technical support.

Skills

Account management experience

Customer success skills

Sales experience

Strong communication skills

Problem-solving ability

Job description

Overview

Location: Belfast (Hybrid Working Available)Salary: Competitive plus Commission and BenefitsRole Type: Full-Time, Permanent

About Us:We’re a fast-growing software startup that builds cloud-based software solutions for the heavy equipment industry.We’re looking for an energetic, adaptable, and driven Account Manager to help us grow. This is a varied role - from closing deals and providing product demonstrations, to training customers and offering technical support. If you’re motivated by growth and enjoy working in a fast-paced, hands-on environment, we want to hear from you.

Responsibilities

• Identify, prospect, and close new business opportunities.
• Manage a portfolio of customers and build strong, trusted relationships.
• Ensure high levels of customer satisfaction and retention.
• Conduct engaging product demonstrations, both in person and virtually.
• Work with the sales pipeline and forecasts.
• Understand customer business needs and propose solutions accordingly.
• Develop strategies for growth within accounts and for improving retention.
• Help with product feedback, marketing campaigns, events, and trade shows.
• Onboard new customers: provide training sessions and tutorials as needed.
• Have a technical understanding of our products to provide customer support.
• Help ensure customers get value from the product.
• Collaborate internally with product, support, marketing teams to drive improvements.

Skills and Qualifications

• Experience in account management, consultancy, customer success, or sales in a software/tech/B2B environment
• Strong track record of achieving sales goals & managing client relationships.
• Comfortable doing product demonstrations & training. Able to understand technical features and translate them for customers.
• Excellent communication, negotiation, and presentation skills.
• Good problem-solving, ability to be flexible & to work in a startup where duties may shift.
• Capable of working independently and in small teams.

Further Information

To apply email your CV to the employer.What We Offer:Competitive salary and performance-based commission/bonusHybrid work optionsMedical, health, and well-being benefitsExtra day off on your birthdayFree parkingCompany pensionTravel opportunities to global trade showsCollaborative working environmentWorking hours may vary between 9am to 11pm. Flexibility for occasional weekend work also required.If this sounds like you, we’d love to hear from you! Send your CV and a short note telling us why you’d be a great fit to [e-mail]