Account Management Associate, IN RLAM

Amazon; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Amazon is seeking a sales associate to support its marketplace business in Norwich. The ideal candidate will possess strong sales experience, analytical skills, and the ability to work autonomously in a fast-paced environment. This role involves interfacing with sellers, analyzing data, and contributing to business objectives.

Qualifications

• 1+ years of sales experience required.
• Strong analytical skills and ability to influence seller partners.
• Comfortable with technology systems and data analysis.

Responsibilities

• Support marketplace business to achieve metrics and identify seller pain points.
• Articulate functions and benefits of Amazon services to external audiences.
• Track and monitor performance while providing valuable inputs to retailers.

Skills

Sales experience

Analytical ability

Customer interfacing skills

Education

Bachelor's degree

Job description

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, passionate about e-commerce, and entrepreneurial in nature with a strong work ethic? If yes, then this opportunity from Amazon will appeal to you.

The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence seller partners over phone. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions.

Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate should be comfortable in executing
repeatable processes.

To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Key job responsibilities
- Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.

- Help define the seller base and industry verticals we target for various Amazon services using local knowledge, learnings form work and available tools.

- Identify valuable sellers and selection for Amazon services.
- Support retailers with valuable inputs and help them become successful on Amazon marketplace.
- Track and monitor own performance
- Be a subject matter expertise for peers.

A day in the life
A typical day of an associate helps support marketplace business to achieve one or other metrics or contribute by surfacing seller pain points through VOS mechanisms which can be actionable inputs for multiple other program teams.

About the team
We are a multi-lingual, multi-culture team with high diversity ratio and strong performance culture. Our team helps support sellers on Amazon India marketplace become successful by providing them with actionable, time bound voice based nudges to grow/improve their business.

BASIC QUALIFICATIONS

- 1+ years of sales experience

PREFERRED QUALIFICATIONS

- Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.