Account Management Associate, Compliance Business Programs

Amazon; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Compliance Account Management Associate to enhance seller experiences and ensure compliance. In this role, you'll manage critical seller communications, analyze data, and enforce policies. Your proactive engagement will be key to identifying high-priority sellers and collaborating with cross-functional teams. This position offers an opportunity to grow in a supportive environment that values inclusivity and empowers you to deliver exceptional results. If you're looking to make an impact in a fast-paced setting, this role is perfect for you.

Qualifications

• 0 to 3 years of relevant working experience.
• Seller-facing or account management experience.

Responsibilities

• Manage multi-channel engagement to drive seller outreach.
• Collaborate with teams to identify high-priority sellers.

Skills

Communication Skills

Data Analysis

Excel

SQL Queries

Education

Bachelor's Degree

Tools

Excel

Job description

Account Management Associate, Compliance Business Programs

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing Customers with the opportunity to find and discover virtually anything they want to buy and providing millions of Sellers with a platform for growing successful businesses.

The Compliance Team in India drives programmatic solutions to mitigate compliance friction and enhance seller experience (SX) throughout their compliance journey. We aim to bridge the gap between seller awareness, product readiness, and compliance regulations/needs. We are looking for a smart and dynamic Compliance Account Management Associate.

The Compliance Account Management Associate is responsible for managing critical seller communication, prioritization, and enforcement activities to ensure compliance and a positive seller experience. This role will focus on proactive engagement, identification of high-priority sellers, enforcement of policies, and governance of related systems and processes.

Key job responsibilities

1. Manage multi-channel engagement to drive seller outreach.
2. Collaborate with cross-functional teams to identify high-priority sellers for targeted outreach and support.
3. Analyze seller data to detect and take action against those who have crossed defined grace periods.
4. Facilitate the enforcement of policies for non-compliant sellers.

BASIC QUALIFICATIONS

• Bachelor's degree, and 0 to 3 years of relevant working experience.
• Seller-facing or account management experience.
• Excellent communication skills in written and oral English, with the ability to engage professionally with external and internal partners.
• Experience in Excel.
• Interested in US shift.

PREFERRED QUALIFICATIONS

• Experience in setting up multi-channel communications.
• Experience in analyzing data and applying best practices to assess performance drivers.
• Experience in writing SQL queries.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for the interview or onboarding, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.