Account Management Assistant (Amazon Management Agency)

JR United Kingdom; Norwich; Remote; GBP 23,000 - 28,000; Full time

Job summary

Join a leading Amazon agency as an Account Management Assistant, where you'll support the management of client accounts and help brands grow. This junior role offers comprehensive training and a path toward advancement in Account Management or Strategy, making it a critical entry point into the Amazon and eCommerce space. Enjoy flexible working hours, generous holiday allowance, and the potential for overtime.

Benefits

35 hours/week remote/flexible

6 weeks of paid holiday/year

Quarterly team outings

Overtime available

Quarterly performance reviews

Qualifications

• Experience in admin, client support, or junior marketing is a plus.
• Strong attention to detail is required.
• Quick to learn and support a fast-moving team.

Responsibilities

• Support the daily running of Amazon accounts by managing listings and resolving issues.
• Upload product content and perform account health checks.
• Follow up with clients for missing information.

Skills

Organisational skills

Time management

Communication

Proactive mindset

Tools

Excel

Google Sheets

Job description

Social network you want to login/join with:

Account Management Assistant (Amazon Management Agency), norwich

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Client:

Launched

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

The Benefits

• 35 hours/week remote/flexible
• 6 weeks (30 days) paid holiday/year including bank holidays + your birthday off (31 days total)
• All-inclusive quarterly team meets/days out
• Overtime always available
• Salary of £23,000-28,000 depending on experience
• Quarterly performance reviews with pathway to Account Manager

What you’ll be doing

Helping great brands grow faster by supporting the day-to-day running of their Amazon accounts. You’ll work closely with our Head of Accounts to keep internal systems organised, ensure client deliverables are met, and keep our operations moving quickly.

This is a junior role designed for someone highly organised, detail-focused and keen to develop a career in eCommerce. You’ll be trusted with important internal processes and given full training across Amazon tools and Launched systems.

Your day-to-day might include:

• Uploading product content (images, bullets, A+) to Seller/Vendor Central
• Support the resolution of basic listing issues (e.g., suppressed ASINs, image pull-through)
• Perform basic account health checks and flag issues (e.g., chargebacks, suppressed listings).
• Following up with clients for missing info, assets or stock updates

Who you are

You’re diligent, quick to learn, and thrive on being one step ahead. You enjoy working in a fast-moving environment and supporting a team to hit ambitious goals. If you’ve ever thought “I’d love to get into Amazon/eCommerce but don’t know where to start”, this role is for you.

You may have experience in admin, client support, project coordination or junior marketing - but what matters most is your attitude and attention to detail.

Must-Have Skills

• Strong organisational and time management skills
• Confident using Excel, Google Sheets and online tools
• Excellent written and verbal communication
• A calm, proactive mindset - able to juggle tasks without dropping the ball
• Willingness to learn Amazon Seller Central, Vendor Central and other eComm platforms

About Launched

We’re a high-growth Amazon agency helping ambitious brands scale effectively and profitably. We act as the strategy, execution and day-to-day team behind some of the UK’s most exciting product companies. We’re on track for +500% growth in 2025 and we need sharp, hungry people to help us deliver it.

This is a brilliant entry-point into the Amazon world with a fast-track to Account Management or Strategy roles over time.