Account Lead - Grocery Multiples

Kraft Heinz Company; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Account Lead to foster strong relationships with Grocery accounts. This role involves developing customer business plans and managing day-to-day operations across various functions. The ideal candidate will be passionate about food, possess excellent relationship-building skills, and drive continuous improvement within the team. Join a dynamic environment where you can take ownership from day one and contribute to a culture of collaboration and innovation. If you're ready to make a significant impact in the food and beverage sector, this opportunity is for you.

Benefits

Ownership from Day 1

Accelerated Career Trajectory

Competitive Salary

Above-Market Bonus Structure

Learning and Development Opportunities

Encouragement of New Ideas

Qualifications

• Experience in customer relationship management is critical.
• Strong negotiation skills and ability to sell commercial propositions.

Responsibilities

• Build sustainable customer relationships within Grocery Multiples.
• Manage £100M+ P&L to deliver against key business metrics.
• Lead team development and execution of joint business plans.

Skills

Customer Relationship Management

Negotiation Skills

Coaching Skills

Problem Solving

Influencing Skills

Education

Bachelor’s Degree

Master’s Degree

Tools

Microsoft Office Suite

Job description

Job Description

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1+ billion brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision to make life delicious. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results – guided by our 6 core values: We are consumer-obsessed; We dare to do better every day; We champion great people; We demand diversity; We do the right thing; We own it.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate team-mates along the way, and our collective, collaborative spirit fuels our incredible progress.

The Role: Account Lead (Grocery Multiples)

The Location: The Shard, London

The Account Lead is responsible for building a strong working relationship with Grocery accounts and developing and executing customer business plans across all categories in the Kraft Heinz portfolio. You are accountable for all cross-functional day to day operations involving the accounts from Commercial, to Supply Chain, from Finance to Shopper Marketing and Digital.

About You

You’re Passionate about food: At Heinz we are all about food, and you should be too! You should have your finger on the pulse of all the latest consumer trends and be ready to use that insight and enthusiasm to help define our future direction.

You Build Winning Relationships: You are an active listener first and foremost, and you use this to build credibility in both internal and external relationships. You think creatively and drive engagement to ultimately provide insights and solutions which deliver for the consumer, the customer, and The Kraft Heinz Company.

You Demand Continuous Improvement: You are enthusiastic in questioning the status quo to help advance the way we operate as a business; whether that’s championing diversity, challenging unconscious bias, or collaborating more efficiently across functions – you strive to grow yourself and the people around you to their full potential.

You are a Leader: You lead through driving collaboration cross-functionally to successfully leverage people and resource. You are always ready to step forward to energize others around you. You are at the forefront of championing our cultures and values.

Responsibilities

• Build strong and sustainable customer relationships within Grocery Multiples
• Develop strategy on how to build the business with each of your customers and manage customers’ strategy and relationship
• £100M’s+ P&L ownership and management to sustainably deliver against key business metrics
• Lead your team’s development and implementation of your customers’ joint business plans and ensure excellence in execution
• Partner with internal cross functional stakeholders to develop successful plans from new and existing brands and categories and lead the sales organization in implementation
• Lead and continuously develop your team through effective coaching

Professional Skills and Competencies

• Prior experience in customer relationship management is critical
• Ability to confidently sell commercial propositions, together with sound negotiation skills
• Prior experience of leading managers and developing a team, with well-developed coaching skills
• Consistent track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
• Proven track record of budget delivery and growth-momentum in one or more major manufacturer or retailer
• Proven experience of influencing leaders at senior management level
• Technical proficiencies in Microsoft Office Suite
• Bachelor’s/Master’s degree preferred

What we offer you

• Ownership from Day 1. We take big bets on people through giving them big challenges
• An accelerated career trajectory which few other companies can match
• A competitive salary and above-market bonus structure
• An environment to learn and develop in a daring and driven workplace
• Always room for new ideas. If you have an excellent idea, speak up! We are obsessed with continuous improvement.

Location(s)

London - The Shard

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.