Account Lead

University Centre Somerset College Group; Taunton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading educational institution in Taunton is seeking an Account Lead to manage and grow key employer accounts. In this role, you will maintain strong, long-term relationships with strategic partners and ensure their needs are met. You will focus on retaining and expanding business through Apprenticeships and commercial training. This position requires a motivated, customer-centric professional who excels at building partnerships and achieving growth. Competitive compensation is offered, and the environment is collaborative and impactful.

Qualifications

• Experience in managing employer accounts and partnerships.
• Strong communication and negotiation skills.
• Ability to analyze market intelligence and data.

Responsibilities

• Lead management of key employer accounts.
• Strengthen loyalty and drive repeat business.
• Collaborate with internal teams to shape account plans.

Skills

Relationship building

Account management

Customer-centric approach

Data analysis

Job description

We have an exciting opportunity to lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities. The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training. They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business. Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact. This is a commercially focused and relationship-led role within the Future Skills & Growth Team, ideal for a motivated and customer-centric professional who thrives on building partnerships, achieving growth, and representing UCS College Group with confidence and credibility.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest! Please note most roles advertised on AoC Jobs are posted directly by the college or employing organisation and are not being handled by the AoC Recruitment Team. If you would like to hear about interim and/or permanent roles being handled by AoC Recruitment, please send your CV to [email protected] and one of the team will be in touch.