Account Handler - Directors And Officers

enable Recruitment; Bristol; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

An independent insurance brokerage in Bristol seeks a professional to manage client portfolios while offering hybrid working and significant progression opportunities. Ideal for those with commercial insurance experience and strong communication skills, the role involves support with renewals, building relationships, and staying updated on market developments. Competitive salary up to £45,000 depending on experience.

Benefits

Salary up to £45,000

Hybrid working

Support with professional qualifications

Career progression pathways

Qualifications

• Experience within commercial insurance, D&O experience beneficial but not essential.
• Strong communication skills with a genuine client-first approach.
• Excellent organisation and attention to detail.

Responsibilities

• Manage a portfolio of existing clients, handling renewals and adjustments.
• Support the team with renewal preparation and client documentation.
• Build and maintain strong relationships with clients and insurers.

Skills

Experience within commercial insurance

Strong communication skills

Excellent organisation

Client-first approach

Attention to detail

Proactive attitude

Education

CII qualified or working towards it

Job description

Overview

I'm supporting an independent and privately owned insurance brokerage with an exceptional reputation in commercial and specialty lines. They combine entrepreneurial energy with deep technical expertise, providing clients with tailored risk solutions rather than off-the-shelf products. They're proud to be “uncommonly independent” free from external ownership pressures and focused on long-term relationships, innovation, and integrity. You'll be joining the Management Liability / Financial Lines team, a key division within the business that advises clients at board level on exposures, protects senior leaders, and helps shape risk strategies. The culture is collaborative, supportive, and learning-oriented, where colleagues are encouraged to share knowledge, stay ahead of market developments, and evolve together.

Why You\'ll Love It

• A warm book of clients ready to manage from day one
• Hybrid working with flexibility and trust
• A collaborative, supportive team environment
• Genuine progression opportunities and exposure to a specialist area of insurance

The Role

• Manage a portfolio of existing clients, handling renewals, adjustments, and day-to-day servicing
• Support the wider team with renewal preparation, market presentations, and client documentation
• Build and maintain strong relationships with both clients and insurers
• Obtain and present quotations for new and renewal business
• Ensure all documentation and client communication is accurate and compliant
• Contribute to team initiatives and help streamline smaller client processes using internal systems and facilities
• Keep up to date with market developments and regulatory changes affecting management liability insurance

What They\'re Looking For

• Experience within commercial insurance (D&O experience beneficial but not essential)
• Strong communication skills with a genuine client-first approach
• Excellent organisation and attention to detail
• Ideally CII qualified or working towards it
• A proactive, motivated attitude and willingness to develop knowledge within financial lines

What\u2019s on Offer

• Salary up to £45,000 (depending on experience)
• Hybrid working from the Bristol office
• Full support with professional qualifications
• A chance to join a respected, growing team with clear progression pathways