Account Handler

Account Handler - Care Sector
Location: York (Hybrid)
Salary: £30,000 to £45,000 (DOE) + Benefits

The Company
This independent brokerage, based in York, is known for its warm, people-first culture and commitment to supporting long-term career development. Their specialist Care & Social Welfare team works with care homes, supported living providers, hospices, charities, and other vital care organisations across the UK — offering insurance solutions built around the unique risks and responsibilities of the sector. You'll be part of a business that genuinely values its people and the communities it serves.

The Role
You’ll be joining a highly respected and growing specialist team, managing a portfolio of clients within the care and social welfare space. Day to day, you’ll handle renewals, mid-term adjustments, and client queries, working alongside Account Executives to ensure outstanding client service. This is a great fit for someone who wants to do meaningful work in a purpose-driven team, while continuing to grow their technical skills and professional career.

What We’re Looking For:

1. Commercial insurance experience (care sector experience beneficial but not essential)
2. Strong communication and client servicing skills
3. Confidence with renewals, MTAs, and policy handling
4. A genuine drive to progress in your insurance career — support is readily available

Team & Culture
You’ll be part of a friendly, down-to-earth team that’s passionate about what they do and committed to making a difference. The company offers a collaborative environment where individual growth is encouraged and supported — making it an ideal home for someone who wants to take their career to the next level.