Account Handler

hireful; Retford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance firm in Retford is seeking an Account Handler to join their Commercial Broking team. The role involves providing exceptional client service, delivering tailored insurance solutions, and building strong relationships with clients. Ideal candidates will have robust UK insurance experience, excellent organizational skills, and the ability to work collaboratively in a hybrid working environment.

Benefits

Competitive salary

Professional development opportunities

Collaborative working environment

Free on-site parking

Qualifications

• Robust UK insurance experience, particularly in General Commercial Account Handling.
• Excellent client service and administrative skills.
• Strong negotiation and communication skills.

Responsibilities

• Providing excellent end-to-end client service and governance.
• Delivering tailored insurance solutions.
• Building relationships and collaborating to grow business.

Skills

UK insurance experience

Client service skills

Organizational skills

Negotiation skills

Communication skills

Tools

Acturis

MS Office

Job description

Our skilled Commercial Broking team in Retford are on the lookout for a new Account Handler to join them in providing top-class professional advice and servicing to all of our customers.

At PIB, we’re committed to innovation, professional development, and making a real difference for our clients and communities. Take the next step in your career with a company that puts people first.

What you’ll be doing:

• Providing excellent end-to-end client service and governance: advise, arrange, review data, and remediate issues promptly.
• Delivering profitable, tailored insurance solutions with optimal structure, pricing, and placement.
• Building strong relationships and collaborating to grow business; place risks in approved markets, keep clients updated on changes, and ensure cover and terms remain suitable.

What we’re looking for:

• Robust UK insurance experience, particularly in General Commercial Account Handling, and a solid understanding of regulation and compliance is essential for this role.
• Excellent client service and administrative skills, including being highly organised, process-driven with high accuracy and attention to detail.
• A collaborative team player with strong negotiation and communication skills.
• Experience using Acturis and MS Office.

What You’ll Get:

• A supportive and collaborative working environment within a leading insurance group.
• A hybrid working pattern from our Retford office, which has free on-site parking and great transport links from the nearby train station.
• A competitive salary and benefits package.
• Professional development and career progression opportunities.

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us.