Account Handler

Lawes Insurance Recruitment; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Professional Indemnity Account Handler to join their dynamic team in Manchester. This hybrid role offers an exciting opportunity for a proactive individual to manage a diverse portfolio of clients while delivering tailored insurance solutions. The ideal candidate will have a strong background in Professional Indemnity or Financial Lines insurance, with excellent communication and analytical skills. Join a forward-thinking company that values client relationships and offers a supportive environment for professional growth.

Qualifications

• 3+ years in Professional Indemnity or Financial Lines insurance.
• Broking background preferred with strong sales process knowledge.

Responsibilities

• Manage a portfolio of Professional Indemnity clients from start to finish.
• Negotiate competitive terms and coverage with insurers.

Skills

Verbal Communication

Written Communication

Analytical Skills

Problem-Solving

Negotiation

Attention to Detail

Tools

Acturis

Job description

Job title: Professional Indemnity Account Handler

Location: Manchester – Hybrid

PURPOSE OF ROLE

We’re working with a respected Manchester-based Commercial Insurance Broker to find a proactive and commercially minded Professional Indemnity Account Handler. This role is ideal for someone who thrives in a client-focused, fast-paced environment and is looking to build a long-term career in Financial Lines insurance.

RESPONSIBILITIES

• Manage a portfolio of Professional Indemnity clients from start to finish
• Advise clients on suitable insurance products tailored to their business risks
• Liaise with specialist insurers to negotiate competitive terms and coverage
• Work closely with a dedicated commercial team to deliver the best client outcomes
• Ensure accurate documentation using the Acturis platform
• Stay up to date with industry trends, compliance standards, and risk guidelines
• Deliver high levels of service and uphold customer care standards across all interactions

DAY-TO-DAY

• Build and maintain strong, lasting relationships with your clients
• Analyse client needs and pinpoint potential coverage gaps
• Collaborate with client directors to assess risks and shape insurance solutions
• Identify opportunities for cross-selling additional commercial insurance lines

EXPERIENCE

• 3+ years working in Professional Indemnity or Financial Lines insurance
• Broking background strongly preferred
• Hands-on experience with other financial lines products is a plus
• Familiarity with Acturis is beneficial but not essential
• Strong knowledge of sales processes and negotiation best practices

SKILLS

• Excellent verbal and written communication
• Solid analytical and problem-solving abilities
• Confidence working both independently and in a team setting
• Proficient in relevant insurance software, particularly Acturis
• Highly organised with great attention to detail

If you have the relevant experience or know someone that does please contact me now on 07441 922 901 or email us at [e-mail]