Account Handler

hireful; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading insurance company in London is seeking an experienced Account Handler to join their team. The role involves managing insurance products, developing client relationships, and ensuring compliance with regulations. Ideal candidates will have strong client service skills and attention to detail. The company offers a competitive salary, flexible working, and numerous benefits including holiday allowance and a pension scheme.

Benefits

Holiday allowance

Death in service benefit

Pension scheme

Enhanced maternity and paternity leave

Flexible benefits

Employee discounts

Referral schemes

Qualifications

• Experience within the UK insurance market.
• Essential experience in Property Insurance.
• High accuracy and attention to detail.

Responsibilities

• Acquire knowledge of various insurance products.
• Manage a book of renewals.
• Maintain effective relationships with customers.
• Process new business documents and renewals.

Skills

Understanding of insurance products

Client service skills

Attention to detail

Knowledge of regulation and compliance

Job description

Account Handler

We are on the lookout for an experienced insurance professional to join our growing team!

It's a fantastic time to join us in London and work as part of a vibrant collaborative team within a modern office.

Responsibilities:

• Acquire and maintain knowledge of insurance products including Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, Shop Packages.
• Deal with individual small business clients as well as medium-sized portfolios, with an overall book of premiums under £2,000,000.
• Manage a book of renewals between 400-600.
• Develop and maintain effective relationships with customers to ensure complete satisfaction.
• Build and sustain relationships with insurers.
• Produce correspondence within required timeframes and standards.
• Issue and process new business documents, mid-term adjustments, cancellations, and renewals.
• Provide quotations for new business and re-broking existing renewals.
• Occasionally conduct face-to-face client meetings both inside and outside the office.
• Keep accurate paper and digital records, filed appropriately.
• Respond competently to general queries via telephone, email, post, or in person, ensuring accuracy.
• Attend relevant training courses both inside and outside the office.
• Assist Managers and team members as needed.

Experience:

• Experience within the UK insurance market with a good understanding of regulation and compliance.
• Essential experience in Property Insurance.
• Client service and administrative experience, with high accuracy and attention to detail to support client service delivery.

Further Information:

We offer a competitive salary and benefits including holiday allowance, death in service benefit, pension scheme, enhanced maternity and paternity leave, flexible benefits, employee discounts, referral schemes, and more. We support community engagement and professional development through various programs and initiatives. PIB Group is committed to environmental responsibility and diversity and inclusion.

If you are interested in joining a company that values its people and community, we would love to hear from you. PIB operates a flexible working policy and is an equal opportunities employer.