Account Handler

Get-Recruited (UK) Ltd; Birmingham; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A well-established insurance broker in Birmingham is hiring a Commercial Account Handler to support its growing team. The role includes managing client portfolios, handling policy adjustments, and maintaining relationships with mid-market clients. Candidates should have experience in commercial insurance and strong interpersonal skills. A competitive salary up to £40,000 is offered along with hybrid working options and various benefits including a healthcare package and study support.

Benefits

25 days holiday plus Christmas and Bank Holidays

Healthcare package

3x death in service cover

Car parking facilities

Bonus scheme

Study payment and study leave support

Corporate membership paid

Hybrid working: typically 2 days home, 3 days in office

Qualifications

• Experience in an Account Handler or similar role within commercial insurance.
• Exposure to commercial insurance policies, ideally with mid-market clients.
• Strong organizational and communication skills.

Responsibilities

• Supporting Account Executives with client management and portfolio maintenance.
• Assisting with mid-term adjustments and renewal processes.
• Building and maintaining client relationships.

Skills

Customer service

Communication

Organizational skills

Proactive approach

Education

Cert CII

Dip CII (willingness to pursue)

Job description

COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to 40,000 DoE PLUS HYBRID WORKING

THE OPPORTUNITY:

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You'll work with mid-market and corporate clients, handling policies typically starting from around 15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

BENEFITS:

• 25 days holiday plus Christmas and Bank Holidays
• Healthcare package
• 3x death in service cover
• Car parking facilities
• Bonus scheme
• Study payment and study leave support
• Corporate membership paid
• Hybrid working: typically 2 days home, 3 days in office

THE ROLE:

• Supporting Account Executives with client management and portfolio maintenance
• Liaising with clients and insurers to resolve queries
• Assisting with mid-term adjustments and renewal processes
• Preparing renewal documentation and reports for review
• Building and maintaining positive client relationships
• Handling day-to-day account administration tasks

THE CANDIDATE:

• Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
• Exposure to commercial insurance policies, ideally mid-market clients
• Strong organisational and communication skills
• Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
• A proactive and client-focused approach

TO APPLY:

We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

Get Recruited is acting as an Employment Agency in relation to this vacancy.