Account Handler

GetRecruited UK Ltd; Birmingham; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A well-established Birmingham-based insurance broker seeks a Commercial Account Handler to support its team by managing client requests and handling policies. This role offers the opportunity to develop strong client relationships while working within a professional and dynamic environment.

Benefits

25 days holiday plus Christmas and Bank Holidays

Healthcare package

3x death in service cover

Car parking facilities

Bonus scheme

Study payment and study leave support

Corporate membership paid

Qualifications

• Experience in an Account Handler or similar role within commercial insurance.
• Exposure to mid-market clients and commercial insurance policies.
• Commitment to gaining industry qualifications.

Responsibilities

• Support Account Executives with client management tasks.
• Liaise with clients and insurers to resolve queries.
• Assist with mid-term adjustments and renewal processes.

Skills

Communication

Organisational skills

Client-focused approach

Education

Cert CII

Dip CII

Job description

COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING

THE OPPORTUNITY:

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries.You'll work with mid-market and corporate clients, handling policies typically starting from around £15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

BENEFITS:

• 25 days holiday plus Christmas and Bank Holidays
• Healthcare package
• 3x death in service cover
• Car parking facilities
• Bonus scheme
• Study payment and study leave support
• Corporate membership paid
• Hybrid working: typically 2 days home, 3 days in office

THE ROLE:

• Supporting Account Executives with client management and portfolio maintenance
• Liaising with clients and insurers to resolve queries
• Assisting with mid-term adjustments and renewal processes
• Preparing renewal documentation and reports for review
• Building and maintaining positive client relationships
• Handling day-to-day account administration tasks

THE CANDIDATE:

• Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
• Exposure to commercial insurance policies, ideally mid-market clients
• Strong organisational and communication skills
• Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
• A proactive and client-focused approach

TO APPLY:

We are currently shortlisting for interview.If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

Get Recruited is acting as an Employment Agency in relation to this vacancy.