Account Executive - Service Provider

Cisco Systems, Inc.; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in technology is seeking a Sales professional to manage relationships with Service Provider and Media customers. The role requires expertise in sales targeting the Telecom industry and focuses on delivering customer-centric business solutions. With a strong emphasis on strategic relationship building, the successful candidate will collaborate across teams to drive revenue growth, adapt to shifting needs, and manage comprehensive business metrics.

Benefits

Comprehensive medical, dental, and vision insurance

401(k) plan with Cisco matching contribution

Flexible Vacation Time Off policy

Paid holiday and sick leave

Opportunities for volunteer time

Qualifications

• Experience in sales, preferably within the Telecom and Media industry.
• Proficiency in English with excellent communication and presentation skills.
• Ability to position the value of technology-based solutions.

Responsibilities

• Focus on delivering the best customer experience and establishing trusted relationships.
• Orchestrate collaboration among cross-functional teams to deliver business solutions.
• Develop and close new business opportunities, particularly around SP Data Center/AI portfolio.

Skills

Sales experience

Negotiation skills

Communication skills

Job description

AI or Artificial Intelligence, Cloud & AI (DCN & Compute), Networking, Service Provider

Job Id

1441748

Meet the Team

There has never been a better time to be a part of the Service Provider (SP) industry. The role of SPs is more important than ever in keeping organizations and customers connected. As we move forward, SPs will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and optimally connected purpose-centric ecosystems.

We are the UKI Service Provider Account team, working with Service Provider and Media customers. We are looking for a forward-thinking individual who will own and nurture relationships while building and implementing sales strategies with our customers. We value diversity and inclusion, ensuring a wide range of perspectives and ideas that foster creativity and growth. You'll collaborate with experts who are committed to pushing boundaries and achieving excellence in everything we do. Join us! Be part of an incredible team where you can help build the bridge to possible.

Your Impact

As part of this role, you will focus on delivering the best customer experience while establishing yourself as a trusted advisor to your customers. You will orchestrate collaboration among cross-functional portfolio team members to deliver comprehensive business solutions tailored to customer needs. Working closely with Cisco Business Units and Services teams, you will play a key role in developing and closing new business opportunities, particularly around our SP Data Center/ AI portfolio. Building and leading strong relationships with partners will be essential to driving effective business management and fostering mutual growth. Additionally, you will be responsible for delivering accurate business metrics, including monthly forecasts, weekly commitments, and pipeline development reports. Flexibility and adaptability will be vital as you anticipate and respond to changes in opportunities, market conditions, customer needs, and requirements that may impact overall revenue targets.

Minimum Qualifications

• Experience in sales, preferably within the Telecom and Media industry, with exposure to Data Center, Connectivity, Mobile and Media Service Providers.
• Demonstrated success and commitment to achieving sales targets and contributing to team success.
• Confirmed knowledge of processes when working with a customer, including demand generation, forecasting, quota attainment, sales presentations, and short-term, mid-term, and long-term opportunity management.
• Ability to understand, articulate, and position the value of a technology-based solution to the customer, with expertise in developing trusted customer relationships.
• Negotiation skills to craft solutions that are beneficial to our customers, partners, and Cisco overall.
• Proficiency in English and excellent communication and presentation skills.

Preferred Qualifications

• Strong Cisco technology understanding and business knowledge, with complementary skills to understand customers’ business drivers and align them to Cisco solutions.
• Deep experience in developing trusted customer relationships up to the C-suite level.
• Ability to match customer needs with innovative technology solutions including AI, and partners to deliver them.
• Confidence in applying business and financial expertise to identify and qualify opportunities.
• A positive, resilient demeanor with the ability to adapt to changing circumstances.
• Ability to collaborate with and engage internal resources such as Marketing, Technology teams, Services, and others.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with

empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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