Account Executive / Sales Order Processor - Print

Bennett And Game Recruitment; Norwich; On-site; GBP 28,000 - 30,000; Full time

Job summary

A well-established packaging manufacturer in Norwich is seeking a Sales Order Processor / Account Executive to manage customer relationships, handle orders, and ensure smooth communication between departments. This role requires strong organizational and communication skills, as well as previous experience in a customer service or print environment.

Qualifications

• Experience in customer service and print environment.
• Strong communication and organizational skills, capable of prioritization.
• Proficient in IT, particularly Microsoft Office, with a strong attention to detail.

Responsibilities

• Manage customer relationships and process orders.
• Distribute information for production and liaise on pricing.
• Raise purchase orders for raw materials and services.

Skills

Customer service excellence

Communication

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

Sales Order Processor / Account Executive required for a well-established packaging manufacturer based in Norwich. You will be handling incoming and outgoing calls, emails, queries, and orders from existing and new customers.

Account Executive / Sales Order Processor - Print Job Overview

Retain and manage existing customer relationships.

1. Receive customer orders, artwork, and information.
2. Provide accurate information for estimating, production, reprographics, and technical departments.
3. Create job bags for production following strict process controls.
4. Distribute accurate information internally and externally to fulfill customer requirements.
5. Liaise with customers regarding price, lead-time, and delivery.
6. Raise purchase orders for raw materials and outwork services.

Account Executive / Sales Order Processor - Print Job Requirements

Previous experience in customer service and a passion for delivering excellent care, which is very important for our brand and customers.

1. Experience in a print environment.
2. Confident communicator capable of handling complex situations.
3. Strong organizational skills, with the ability to prioritize and plan effectively.
4. Ability to work well in a fast-paced environment.
5. Willing to take ownership of projects from start to finish.
6. Self-motivated and enthusiastic approach to work.
7. Proficient in IT and Microsoft Office.
8. Strong attention to detail.
9. Experience in new project development and project management is preferred.

Salary & Benefits

• Salary range: £28,000 - £30,000
• Working hours: 09:00-17:00, Monday to Friday

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams in various industries.

We act as a recruitment agency for this vacancy. By applying, you consent to us processing your data, contacting you about our services, and submitting your CV for this role.