Account Executive (Remote)

NFP; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the insurance sector is looking for an Account Executive to acquire and retain commercial customers. The role allows for flexibility through remote work and offers a collaborative culture focused on employee well-being and professional development. Ideal candidates should possess strong interpersonal skills, a history of customer service excellence, and a minimum of five years in the commercial insurance space.

Benefits

Flexible working environment

Opportunities for career development

Collaborative company culture

Qualifications

• Minimum of 5 years in commercial insurance required.
• Proven experience in retention and expanding business.
• Strong ability to develop customer relationships.

Responsibilities

• Acquire new commercial customers and retain existing ones.
• Develop renewal strategies and ensure proper insurance advice.
• Liaise with Account and Claims Handlers for customer service.

Skills

Interpersonal skills

Relationship building

Planning

Organisational skills

Time management

Customer service

Proactive management

Education

At least 5 years commercial insurance experience

Driving license

Job description

Who we are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.nfp.co.uk.

About the role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.

This is a fully remote role allowing flexibility to work from home.

Overview of duties

• To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects
• Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success
• Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given
• To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards

Person Specification

Knowledge, skills and abilities:

• High level interpersonal skills
• Ability to build successful, mutually beneficial business relationships
• Planning, organisational and time management skills
• Experience in dealing with commercial business insurances programs
• Knowledge of commercial products and insurance market
• Proven track record of retention and integrated sales
• Passion for customer services and professionalism
• Proactive and able to prioritise and effectively manage own workload

Education and/or Experience

• At least 5 years commercial insurance experience
• Proven track record of retaining and organically growing a book of business
• Driving license

Key Information

Hours:35 hours
Location: South East

What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.

Attractions - NFP

• We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
• Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
• We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
• We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
• Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.

If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.

NFP and You... Better Together!