Account Executive - Household Insurance

HIBL; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

HIBL is seeking a dedicated Account Executive for Household Insurance in London. You will manage client accounts, focusing on delivering exceptional service and building solid relationships. Ideal candidates will have house insurance experience, outstanding customer service skills, and a strong grasp of the insurance market.

Qualifications

• House insurance experience desirable.
• Strong understanding of the insurance market.
• Ability to assess client risks and develop tailored solutions.

Responsibilities

• Manage a book of business focusing on growth and retention.
• Serve as the first point of contact for claims and renewals.
• Provide advice on policies suited to client needs.

Skills

Customer Service

Relationship Building

Negotiation Skills

Attention to Detail

Job description

Account Executive - Household Insurance

Apply locations: London - Gracechurch Street

Time type: Full time

Posted on: Posted 21 Days Ago

Job requisition id: R0012797

Who are we?

Howden is a collective of talented and passionate people worldwide, pushing the boundaries of insurance. With 18,000 employees across over 100 countries, we are united by a shared passion and a no-limits mindset.

Our culture is what attracts and retains employees, emphasizing work/life balance, career progression, sustainability, and volunteering.

Role: Personal Lines - Account Executive

As an account executive, you will manage a book of business, focusing on growth, retention, and servicing client insurance needs. Your market insights and recommendations will help maintain high business retention.

You will be the first point of contact for claims, renewals, and advising clients on policies suited to their lifestyles, needs, and budgets. Excellent customer service and relationship-building skills are essential, along with extensive insurance market knowledge.

About the candidate:

• House insurance experience
• Strong understanding of the insurance market and negotiation skills
• Ability to deliver first-class customer service and build relationships
• Skill in assessing client risks and developing tailored insurance solutions
• Attention to detail
• Ability to work with third parties such as underwriters, claims handlers, loss adjusters, etc.

What do we offer in return?

A career defined by you. We value diversity and seek individuals who share our core values:

• Innovation and bravery in trying new approaches
• Support for each other through daily and larger challenges
• Aiming to make a positive impact at work and beyond

Reasonable adjustments

We are committed to providing accommodations to align roles with your needs, including flexible hours and hybrid working options where possible. If you're interested but have concerns, apply, and we will assist with any adjustments needed.

*Note: Not all positions can accommodate changes; contact your Recruitment Partner for details.

About Us

Founded in 1994 with just three people, Howden now manages $38bn of premiums with 17,000 staff. Our ownership is rooted in our employees and long-term partners, fostering a culture of ownership and collective success.