Account Executive, Broad Markets

Appian; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Appian, a leading software company, is seeking an Enterprise Account Executive in London to lead major enterprise accounts. The role entails driving business relationships and impacting customer experiences through digital transformation initiatives. Candidates should have strong communication skills and be adept at engaging with C-level executives. Appian emphasizes personal growth, providing continuous training and development opportunities within a respectful and inclusive work culture.

Benefits

Training and Development programs

Growth Opportunities through leadership programs

Tuition reimbursement

Community affinity groups

Qualifications

• Experience in influencing Digital transformation at Cx0 level.
• High energy with the capability to multi-task in a rapidly growing organization.
• Ability to travel within assigned region and work closely with Managers.

Responsibilities

• Drive major enterprise accounts and establish relationships at all levels.
• Discuss business drivers and value with relevant decision makers.
• Provide status information including forecast and pipeline information.

Skills

Digital transformation

Customer services

Negotiation skills

Verbal communication

Presentation skills

C Level engagement

Sales process understanding

Multi-tasking

Entrepreneurial spirit

Account segmentation

Job description

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

We are looking for anEnterprise Account Executive. You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI.

Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role.

Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals.

What you’ll be doing:

• Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge
• Resolve if the customer has a valid business need for Appian platform and Customer success services
• Discuss business drivers and value with relevant decision makers also on C-Level
• Build and strengthen your business relationship with existing accounts across all hierarchies; follow-up to ensure all their post-sales needs are being met
• Recommend marketing strategies
• Provide status information including forecast/pipeline information
• Identify Appian customer references that can be utilized when reference selling

What we need to see:

• Experience in influencing Digital transformation, Customer services, Customer experience initiatives at Cx0 level and consulting partners
• Excellent verbal and written communications skills; presentation, customer service, business and negotiation skills.
• Ability and confidence to work with C Level customers
• Ability to travel within assigned region, working closely with Managers, and SI partners. Occasional travel outside of region required
• A strong understanding of the sales process
• High energy with the capability to multi-task in a dynamic, rapidly growing organization
• Entrepreneurial spirit, Autonomy and Curiosity
• A detailed understanding of go-to-market strategies including account segmentation, products, marketing strategies, etc.

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email [e-mail]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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