Account Executive based in EU, UK (BPO experience)

Wow24-7 Inc.; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a driven Account Executive to join their European Sales team. This role offers the flexibility of 100% remote or hybrid work, focusing on selling customer support outsourcing services. Ideal candidates will have a strong background in BPO sales, particularly within the EU and UK markets. You will be responsible for generating sales opportunities, managing client relationships, and working collaboratively with the marketing team to convert leads. Join a friendly work culture that values integrity and offers stable career development opportunities while enjoying competitive compensation and performance-based commissions.

Benefits

Remote work

Competitive salary

Performance-based commissions

Paid vacation (18 days)

Qualifications

• 5+ years of experience in BPO services sales with a focus on EU & UK.
• Strong network of CX and Contact Center Leaders is essential.

Responsibilities

• Sell Customer Support Outsourcing Services and create sales opportunities.
• Negotiate contracts and convert leads into clients.

Skills

BPO services sales

Customer Support knowledge

Sales pipeline generation

English C1 proficiency

Sales processes knowledge

Relationship building

Problem identification

Active listening

Verbal communication

Self-motivation

Tools

Hubspot CRM

Job description

Account Executive based in EU, UK (BPO experience)

Our mission goes way beyond making working life simpler; we provide WOW-working opportunities.

WOW24-7 Inc. is a boutique Customer Support Outsourcing company (BPO), based in the US with service delivery centers across LatAm & Eastern Europe.

We are looking for a highly motivated individual to join our European Sales team as an Account Executive (BPO) – 100% Remote or Hybrid.

Important Note: We will only consider candidates with experience selling customer care, contact center, and CX outsourcing services, or with previous experience managing a Contact Center.

Skills & Requirements:

1. 5+ years of direct work experience in selling BPO services (Customer Support specifically), focus on the EU & UK market;
2. Strong network of CX and Contact Center Leaders;
3. Ability to generate the sales pipeline;
4. English C1;
5. Strong knowledge of sales processes, methods, best practices, and techniques;
6. Extensive experience in building prospective relationships with potential clients;
7. Strong problem-identification and objection-handling skills;
8. Great active listening skills;
9. Confident and professional approach at work;
10. Exceptional verbal communication and presentation skills;
11. Self-motivated, with a high level of integrity and work ethic.

Responsibilities:

1. Service to sell: Customer Support Outsourcing Services (monthly subscription starting from $1,250/month and going up to $300,000/month);
2. Outbound & inbound sales calls;
3. Create sales opportunities and turn them into closed won deals;
4. Work with SDR and Marketing Department to effectively convert inbound & outbound leads into clients;
5. Conduct presentation calls for leads (online);
6. Negotiate contractual terms with prospects;
7. Deep understanding of the company’s services and finding a sustainable solution for each potential client;
8. Work in Hubspot CRM, keep track of the progress;
9. Monitor competitors and market trends.

We offer:

1. Remote work;
2. Competitive salary & performance-based sales commissions;
3. Friendly & healthy company culture;
4. Stable environment and career development opportunities;
5. Paid 18 working days of vacation.