Account Executive

TN United Kingdom; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company is seeking a confident and enthusiastic Lead Sales Generator to join its growing sales team. This role involves generating qualified leads, maintaining strong customer relationships, and providing tailored quotations. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and be dedicated to customer satisfaction. With a commitment to quality and service, this position offers an exciting opportunity to contribute to the success of a leading firm in the industry.

Benefits

25+ Days of Holiday

Company Pension Scheme

Employee Assistance Programme

SmartWater Product Pack

Wider Benefits Portal

Buy & Sell Holiday Scheme

Employee Recognition Programme

Qualifications

• 1+ years of experience in a sales or customer service role.
• Strong verbal and written communication skills are essential.

Responsibilities

• Generate and confirm qualified leads for the sales team.
• Cultivate strong relationships with existing customers.
• Provide tailored quotations and follow up with customers.

Skills

Verbal Communication

Written Communication

Customer Service

Lead Generation

Relationship Building

Critical Thinking

Job description

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At DeterTech, we are driven by a clear purpose: giving greater peace of mind to people and communities, every day. We are an industry leader at predicting, deterring, and detecting intrusions on customer sites by integrating cutting-edge technologies to deliver unmatched customer outcomes.

With a team of 300 colleagues, a £50m turnover, and over 3,000 customer sites, our solutions make a measurable impact!

What’s expected of you?

DeterTech is seeking a confident and enthusiastic commercial executive to join our growing sales team. As a lead generator, you will be responsible for generating and confirming qualified leads to pass onto our sales teams and convert to appointments.

The successful candidate will be enthusiastic and a confident communicator, comfortable in a telesales role. They will support the sales teams by providing customer and market research and analysis and maintain excellent customer relationships. As well as representing the company and its solutions, the Lead Sales Generator will be able to deal with complaints effectively and appropriately to ensure we maintain customer satisfaction and learn from any mistakes.

Key Duties Include:

• Customer Relationship Management: Cultivate and maintain strong relationships with existing customers through outstanding customer service.
• Tailored Quotations: Provide accurate and customised quotations to customers, ensuring they receive solutions that meet their specific needs.
• Product Expertise: Develop an in-depth understanding of our products, features, and benefits.
• Proactive Sales: Conduct proactive sales calls to both existing and potential customers.
• Cross-Department Collaboration: Collaborate with other departments to ensure customer satisfaction remains at an excellent level.
• Product Awareness: Actively contribute to creating awareness of our full range of product offerings within the customer base.
• Customer Follow-Up: Follow up with customers regularly to ensure their needs are being met and to identify new opportunities.

Requirements and Qualifications:

• Minimum of 1 year of experience in a similar role.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment and work well under pressure.
• Exceptional customer service skills with meticulous attention to detail.
• Confident, flexible, and self-motivated with a positive attitude.
• Strong relationship-building abilities and an excellent telephone manner.
• Ability to think critically and resolve issues effectively.
• 25+ Days of Holiday
• Company pension scheme
• Employee Assistance Programme
• SmartWater Product Pack
• Wider Benefits Portal
• Buy & Sell Holiday Scheme
• Employee Recognition Programme

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.