Account Executive

Pyramid8; Methley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global brand is seeking an Account Executive to manage print requests and client communications. This full-time role requires expertise in digital print and excellent customer service skills. Key responsibilities include estimating costs, liaising with suppliers, and managing client expectations. Working hours are Monday to Thursday from 8:00am to 5:00pm and Friday from 8:00am to 2:00pm.

Qualifications

• Experience in account management, specifically in print.
• Understanding of digital print processes.
• Strong communication skills for client interaction.

Responsibilities

• Manage multiple clients' print requests.
• Estimate costs and proof artwork against purchase orders.
• Liaise with external suppliers for printing arrangements.
• Update clients regarding production and delivery schedules.
• Resolve client complaints effectively.
• Track orders and manage client expectations.
• Coordinate with warehouse on orders and stock levels.

Job description

Overview

Our client is part of a global brand and, due to continued growth, needs an account executive with print experience to join their team. The role involves working between the client and production, with an understanding of digital print, estimating, sheet fed and reel to sheet. This is a full-time position with a progression opportunity. Working hours are 8:00am–5:00pm, Monday to Thursday, and 8:00am–2:00pm on Fridays.

Responsibilities

• Manage multiple clients\' print requests
• Estimate from the in-house estimating system and proof the artwork from clients against the PO
• Liaise with external suppliers and arrange print with them
• Update clients on expected print production and delivery
• Resolve complaints and manage positive outcomes
• Keep a track on orders currently at print and manage clients\' expectations
• Liaise with warehouse whilst processing orders, check stock levels, shipping requirements, booking in product, proof of deliveries