Account Executive

Bibby Financial Services Ltd.; Manchester; On-site; GBP 26,000; Full time

Job summary

A leading financial services company in Manchester is seeking an Account Executive to manage debtor relationships effectively. The role requires strong customer service skills and a commercial understanding of risk management. Ideal candidates will be detail-oriented and capable of handling high volume calls. The position offers a competitive salary and benefits including healthcare and pension scheme.

Benefits

Competitive salary

Private healthcare

Company car allowance

Pension scheme

Flexible benefits

Qualifications

• Experience in high volume calls is preferred.
• Ability to efficiently manage sales ledgers.
• Strong understanding of client cash requirements.

Responsibilities

• Manage a portfolio of debtors to ensure profitability.
• Contact debtors for outstanding balances promptly.
• Determine collectability of debts based on context.

Skills

Customer Service experience

Commercial risk awareness

Attention to detail

Job description

Ageing debt and determine which ones can be followed up by prioritising high risk debtors/clients. Providing an excellent level of service, in line with the clients' needs and requirement, whilst maintaining security and managing risk, Identifying the opportunity to obtain additional income in line with agreed processes.

Maintaining regular contact with the RM in relation to client contact to ensure seamless service. Understanding key issues with regard to factorability and client cash requirements, being able to make appropriate funding decisions and identify when issues are present in a sales ledger and take appropriate action including those around disapprovals. Whilst also considering risk aspects.

Documenting and communicating in line with agreed processes.

About the Role

We are looking for an Account Executive with Customer Service experience, Commercial risk awareness, and used to high volume calls. The ideal candidate will have exceptionally high standards with meticulous attention to detail.

Responsibilities

• Ensuring security and profitability of a portfolio of debtors through efficient and effective Sales Ledger management
• Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts.
• Chasing for payment dates ensuring bank details are correct and setting appropriate follow up plans and actioning on time.
• Determining whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents.

What We Offer

We've supported small and medium-sized enterprises (SMEs) since 1982, and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

We offer a competitive salary of £26,000 per annum, private healthcare for you and your family, company car allowance, company pension scheme, and a wide range of flexible benefits.

We are committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.