Account Executive

Harrison Scott Associates; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading print management company in Maidstone is looking for an Account Executive. The role involves managing customer accounts, ensuring excellent service, and supporting account team activities. This position is ideal for candidates eager to learn about print services, with training provided. Join a growing company committed to customer satisfaction and innovative solutions.

Qualifications

• Attention to detail and ability to work efficiently.
• Eager to learn about print services.
• Basic knowledge of print is a plus.

Responsibilities

• Support management of customer accounts.
• Respond promptly to customer and supplier queries.
• Handle quote requests within target response times.
• Monitor orders to ensure timely delivery.
• Manage stock levels and storage for customers.
• Organize production board for account team.

Job description

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Job Opportunity: Account Executive at a Print Management Company

We are offering an exciting new opening in a Print Management company that distinguishes itself from competitors by specializing in servicing high-end clients in the financial markets, publishing, marketing, and charity sectors. The company prides itself on providing high-quality, flexible, and innovative print services using the latest environmentally responsible technologies.

Role Overview: As an integral and proactive member of the department, the Account Executive will support the account team by managing customer accounts, ensuring high levels of customer service, and developing a thorough understanding of customer needs to meet their requirements as per their Service Level Agreements.

Responsibilities include:

1. Supporting the management of a portfolio of customer accounts led by the Account Manager.
2. Responding to customer and supplier queries promptly and accurately.
3. Handling quote requests efficiently within target response times.
4. Monitoring and progressing orders to ensure timely delivery within schedule, budget, and quality standards.
5. Proactively managing stock levels and storage for customers.
6. Organizing and maintaining the production board for your account team.

Candidate Profile: The ideal candidate should work efficiently, be attentive to detail, and be eager to learn about print services. Training will be provided to support those with a basic knowledge of print.

This role offers an excellent opportunity for growth and development within the print management industry.