Account Executive

NORTH Agency; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

NORTH Agency, based in London but operating globally, is seeking an Account Executive to provide responsive support to the Accounts team and Account Managers. This hands-on role involves taking notes, compiling reports, managing data and supporting client communications with initiative to assist senior team members.

You will liaise with internal delivery teams across event production and influencer campaigns to ensure information is shared accurately and promptly, while maintaining data accuracy

Qualifications

• Hands-on role supporting notes, reports, data and client communications.
• Supports Account Managers and the Accounts team with proactive task execution.
• Collaborates with internal delivery teams across event production and influencer campaigns.

Responsibilities

• Provide responsive, accurate support to the Accounts team and Account Managers.
• Take notes, compile reports and manage data for client communications.
• Brief suppliers and support production and execution tasks as directed.
• Create and compile client reports and track actions to completion.
• Maintain up-to-date client data and project information.
• Assist in managing timelines and internal stakeholder involvement.
• Communicate clearly with clients, demonstrating professionalism and expertise.

Job description

Based in London but operating globally, NORTH Agency builds bold, ambitious brands at the centre of culture, content and community. We're a fully integrated marketing, communications and production agency specialising in influencer marketing, experiential and events for global beauty and lifestyle brands.

We're a fast-scaling agency, our team, structure and ways of working are evolving quickly, and we need people who thrive in that environment rather than needing everything mapped out in advance.

Whatever your level, we're looking for people who care about: The highest levels of execution, doing what's right for the client, working as one team, staying attuned to the changing needs of the business, and approaching problems with first-principles thinking and a genuine openness to change. This role is the foundation of a career at NORTH.

About the Role

As a Account Executive at NORTH, you'll provide the responsive, accurate execution support that keeps our Accounts teamand especially our Account Managers moving. This is a hands-on role: You'll take notes, compile reports, manage data and support client communications, using initiative to anticipate what more senior team members need next.

What You'll Do:

Account & Team Support

• Provide responsive and accurate support to the Accounts team, especially Account Managers.
• Assist in the execution of tasks and goals as directed, ensuring timely completion.
• Use initiative and proactiveness to support more senior team members.
• Take clear, accurate notes in client meetings and internal catch-ups, tracking actions through to completion.
• Provide production and executionary support, including briefing suppliers, as directed.
• Take a hands-on approach to creating and compiling client reports.
• Manage data accurately, ensuring all information is up to date and relevant.

Communication & Client Relationship Building

• Assist in client communications, ensuring clarity and promptness in responses.
• Support project coordination, helping manage timelines and internal stakeholder involvement.
• Communicate effectively, proactively and promptly with clients, demonstrating professionalism and expertise.
• Liaison with internal delivery teams across event production and influencer to ensure information is shared accurately and in a timely manner.

Finance and Invoicing

• Support end-to-end data accuracy that feeds finance, without owning any sign-off: help populate the Client Finance Onboarding Form for new clients, tag client expenses correctly and keep PO/SOW and project-code trackers updated as directed.

Key Behaviours

At NORTH, how you work matters as much as what you deliver. At Accounts Executive level, we look for:

• Ownership: Takes full ownership of tasks assigned, and follows them through to completion without being chased.
• First-principle thinking: Asks questions to understand the 'why' behind a task, not just the 'what'.
• Team impact: A reliable team player who supports wherever help is needed, however small the task.
• Communication: Clear, prompt and professional with clients and colleagues alike.
• Client judgement: Building an eye for what 'good' looks like for the client and the brand.
• Growth mindset: Actively seeks feedback and applies it quickly; comfortable saying 'I don't know yet, but I'll find out.'