Account Executive

Cathedral Appointments Ltd; Exeter; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

An innovative technology business in Exeter is seeking an Account Executive to manage a portfolio of fleet accounts and support senior account managers. This role involves client engagement and requires experience in the automotive or telematics sectors. The candidate should possess strong communication and organizational skills. The company offers a competitive salary, hybrid working, and a collaborative culture.

Benefits

Competitive salary

Hybrid working

Employee bonus scheme

Free onsite parking

24 days holiday plus bank holidays

Extra day off for your birthday

Holiday buyback scheme

Health plan

Dental plan

Company sick pay

Qualifications

• Proven experience in account management or a client-facing role within the automotive or telematics sectors.
• Strong organizational and communication skills, managing multiple priorities effectively.
• Competence in CRM systems and data interpretation for actionable insights.

Responsibilities

• Manage and grow a portfolio of smaller fleet accounts, ensuring strong relationships.
• Deliver onboarding, product training, and customer support to maximize engagement.
• Monitor performance data, identify upsell opportunities, and manage the renewal process.
• Collaborate with internal teams to meet customer needs and maintain service quality.

Skills

Account management

Customer success

Communication skills

Organizational skills

CRM systems

Tools

Salesforce

Job description

£32K - £36K DOE | HYBRID| SALARY BONUS SCHEME| EXETER

Our client is an innovative and fast-paced technology business based in the South West, specialising in solutions that improve efficiency, safety, and sustainability. They work with major UK brands, delivering advanced telematics and engagement tools that transform fleet management. With an award-winning workspace and a collaborative culture, they value innovation, customer focus, and a passion for making a difference.

Their inclusive culture and modern hybrid set-up offer the perfect blend of professional growth and work-life balance.

The Role:

The Account Executive will manage a portfolio of smaller fleet accounts while supporting senior account managers in delivering exceptional customer service. This role involves regular client engagement, driving adoption of technology solutions, and ensuring customer satisfaction. Automotive or telematics industry experience is particularly valuable, given the nature of the client base and technology.

This role offers Hybrid working with a minimum of 2 days a week in the Exeter Office.

Responsibilities for the Account Executive include:

• Manage and grow a portfolio of smaller fleet accounts, ensuring strong relationships and positive performance outcomes
• Deliver onboarding, product training, and customer support to maximise engagement and product adoption
• Monitor performance data, identify opportunities for upsell, and manage the renewal process to meet retention targets
• Collaborate with internal teams to ensure customer needs are met and service quality remains high

Role Requirements for the Account Executive:

• Proven experience in account management, customer success, or a client-facing role within the automotive, telematics, or related technology sectors
• Strong organisational and communication skills, with the ability to manage multiple priorities effectively
• Competence in CRM systems (Salesforce preferred) and data interpretation for actionable insights
• Proactive, team-oriented approach with the ability to work independently when needed

Benefits:

• Competitive salary of £32,000 – £36,000 DOE
• Hybrid working with a state-of-the-art Exeter office
• Opportunity to work with industry-leading clients and innovative technology
• A collaborative and values-driven workplace culture
• Membership in the employee bonus scheme
• Free onsite parking
• 24 days holiday plus bank holidays
• Extra day off for your birthday
• Holiday buyback scheme
• Health plan & Dental plan
• Company sick pay

If you have a passion for client success, experience in automotive or telematics, and the drive to make an impact, we’d like to hear from you. Apply now to join a forward-thinking business making a difference in the industry.

Note on Sponsorship:We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Recruitment Consultant: Georgia Parkhouse

Ref: 10963