Account Executive

Additional Resources; England; On-site; GBP 25,000 - 28,000; Full time

Job summary

A waste management and recycling company is looking for an Account Executive to manage client accounts and enhance customer relationships. The role involves seamless service delivery, supporting business development, and identifying growth opportunities. Candidates should have experience in customer service or account management, and be technically competent with CRM tools. A competitive salary and benefits are offered, including 30 days holiday and career progression.

Benefits

Competitive salary

30 days holiday

Attendance bonus scheme

Health benefits and life assurance

Free onsite parking

Regular social events

Full training and career progression plan

Opportunities for volunteering and community engagement

Qualifications

• Experience as an Account Manager, Client Services Executive, or similar role.
• Experience in customer service or internal sales, preferably in B2B.
• Strong administrative and technical skills.

Responsibilities

• Manage client accounts ensuring seamless service delivery.
• Support business development with account insights and strategies.
• Maintain accurate records of client communications and pricing.
• Identify upselling and cross-selling opportunities.
• Handle customer queries and issues efficiently.
• Seek improvements to internal processes and customer experience.

Skills

Customer service

Account management

Organisational skills

Communication skills

CRM tools

Job description

Overview

An exciting opportunity has arisen for an Account Executive to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.

As an Account Executive, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.

Responsibilities

• Liaising with operations and supply chain teams to ensure seamless service delivery.
• Supporting the business development team with account insights, reporting, and growth strategies.
• Maintaining accurate records of client communications, pricing, and service activity using internal systems.
• Identifying opportunities for upselling or cross-selling services.
• Handling administrative and system-based tasks with precision.
• Acting as the first point of contact for customer queries, resolving issues efficiently.
• Continuously seeking improvements to internal processes and the customer experience

What we are looking for

• Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executive, Internal Sales Executive or in a similar role.
• Experience in customer service, account management, or internal sales (B2B environment preferred).
• Technically competent with administrative systems and CRM tools.
• Strong organisational and communication skills.

What’s on offer

• Competitive salary
• 30 days holiday
• Attendance bonus scheme
• Health benefits and life assurance
• Free onsite parking
• Regular social events
• Full training and career progression plan
• Opportunities for volunteering and community engagement

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.