Account Executive

JLL; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading real estate firm is seeking an Account Executive to support its Client Services team in London. The role involves client reporting, managing stakeholder relationships, and delivering marketing strategies. Ideal candidates will possess strong organisational skills and previous marketing experience. This is an on-site position with a focus on collaboration and creativity.

Qualifications

• Self-starter, organised and self-motivated individual.
• Ability to cope with pressure and meet tight deadlines.
• Strong project management and interpersonal skills.

Responsibilities

• Act as a direct point of contact for clients.
• Support the Client Lead in marketing strategy development.
• Manage stakeholder and third-party relationships.

Skills

Organisational skills

Communication skills

Creative thinking

Project management

Time management

Interpersonal skills

Education

Experience in marketing

Job description

Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies shape the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring the best talent and empowering them to thrive and grow meaningful careers. Whether you have experience in commercial real estate, skilled trades or technology, join our team as we help shape a brighter way forward.

The Role

The Account Executive role is within the Client Services team at Bewonder*. You will act as a direct point of contact for clients, centre management/onsite teams and tenants. You will support the Client Lead in producing and delivering marketing strategies, managing budgets and service levels with support from the Client Lead, and coordinating delivery from internal departments. Your responsibilities include client reporting, managing stakeholder and third-party relationships, developing digital content, undertaking administration tasks, supporting the finance team, providing crisis cover support, and managing on-site events and projects.

Main responsibilities include

• Acting as a direct point of contact for clients, centre management/onsite teams and tenants
• Supporting the Client Lead on the production and delivery of the Marketing Strategy
• Budget and service levels management with support from the Client Lead
• Site visits to collate digital content and tenant liaison (including the responsibility of collating retailer offers, news and campaign feedback)
• Coordinating delivery from internal departments including the Bewonder* Digital, Customer Experience (CX), and Creative Studio teams
• Client reporting, monitoring the effectiveness of campaigns against KPIs
• Manage stakeholder and third-party relationships
• Development of digital content and proofreading/scheduling including social media, website updates, weekly website sweeps and email copywriting and coordination
• Undertaking administration tasks where required (for example, agenda coordination, minute taking and financial admin)
• Press release writing for Client Lead approval
• Supporting the finance team on chasing bad debts
• Crisis cover support as part of the Bewonder* weekend rota
• On-site event management and project management including production of event briefs and completion of necessary Health & Safety documents

The Person

• A self-starter, well organised and self-motivated.
• Ability to multi-task.
• Creative and an outside the box thinker.
• Excellent eye for detail.
• The ability to cope with pressure and work to tight deadlines.
• Strong professional and interpersonal skills.
• A thinker and do-er.
• A person with vision, enthusiasm, energy, integrity who is constantly eager to help others.
• The ability to effectively communicate with a wide range of individuals and the ability to work collaboratively within a team.
• Honest, authentic and self-disciplined.

Skillset

Bewonder* is a fast-paced, exhilarating and motivating department – so organisation and excellent team-working skills are key. Beneficial traits we’re looking for:

• Previous experience gained within a marketing environment, at assistant or placement level, either agency or client side
• Good level of understanding of the property sector preferred but not essential
• Exceptional written and verbal communication skills necessary
• Strong project management skills
• Deep understanding of JLL and Bewonder* products and services
• Self-sufficient and organised
• Impeccable time management with the ability to prioritise workload
• Excellent communication & presentation skills
• Event and project management

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply. For changes to the application process, please email [e-mail] or call [phone] to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request adjustments to the hiring process. For general recruiting inquiries, please refer to the Contact Us page.

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