Account Executive

Soar With Us; City Of London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A dynamic performance creative agency is seeking an Account Executive to manage client communications, build strong relationships, and drive measurable outcomes. The ideal candidate will have experience in account management and a growth-focused mindset. Enjoy a collaborative work environment with opportunities for career growth, flexibility, and comprehensive benefits including 27 days of paid holiday.

Benefits

27 days paid holiday

Private health and dental insurance

Company pension scheme

Flexible working arrangements

Qualifications

• Experience in account management or client services.
• Ability to lead communications and strategy.
• Familiarity with data-driven performance assessment.

Responsibilities

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships.
• Collaborate with internal teams to execute campaigns.

Skills

Client communication

Relationship management

Strategic planning

Data analysis

Attention to detail

Job description

Account Manager

Role: Account Executive

Function: Performance Creative | Account Management | Influencer Coordination

Responsibility: Managing communication with all campaign and content stakeholders

Reports to: Senior Account Manager

Location: Remote - 2 days in the office per month (Hambi Media HQ, Oval, Central London)

Compensation: £30,000 - £38,000 + Bonus/ Benefit Scheme + 27 Days Paid Holiday

Company Overview:

Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include The Essence Vault, Space Goods, Hairburst, 47 Skin, and more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof.

Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients.

About the role:

We are seeking an Account Executive to join our team of high-performance marketers. We hope for someone to come in and inject their experience to help grow our rapidly expanding agency. You will be the main point of contact for your clients, building strong relationships and acting as a trusted advisor. Beyond managing projects and end-to-end process for campaigns, you’ll lead client communications, champion a growth-first mindset, and ensure we are driving commercial value as well as creative excellence.

Responsibilities

• Serve as the main point of contact for assigned clients, leading communications and strategy discussions.
• Build and maintain strong, long-term client relationships, ensuring we deliver not only great creative but also measurable commercial outcomes.
• Understand client goals, business models, and KPIs, and translate these into actionable plans.
• Collaborate with internal teams (media buyers, creatives, strategists) to execute campaigns effectively.
• Deliver clear, data-driven performance updates with actionable insights and growth recommendations.
• Identify trends, opportunities, and areas for improvement across campaigns.
• Champion client satisfaction and retention by anticipating challenges and presenting solutions.
• Act as a commercial partner — keeping ROI, budgets, and client growth objectives at the centre of decision-making.
• Translate client feedback into clear next steps for the team.
• Ensure campaigns are launched on time and aligned with agreed objectives.
• Monitor performance across paid channels (e.g., Meta, Google Ads, TikTok, etc.).
• Ensure rigorous quality control on all assets, acting as the final defense to maintain brand standards, performance goals, and accuracy.

Attitude: You,

• Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes.
• Commercially minded, always looking for ways to create more value for clients and the agency.
• Confident in leading communications, setting the tone for client relationships, and influencing strategy.
• Are entrepreneurial with the ability to see the bigger picture.
• Have a proactive solution based mindset, allowing you to positively influence change.
• Have exceptional attention to detail.
• Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently.
• Enjoys participating in a collaborative office with regular team building events and social activities.
• Go above and beyond.
• Thrive in a fast paced startup environment.

Why Join Hambi Media?

• Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents.
• Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals.
• Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency.
• Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days.
• Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs.
• Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.