Account Executive

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 45,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Account Executive, der in einem dynamischen Verkaufsteam arbeitet. Diese Rolle erfordert starke Kundenservicefähigkeiten und eine Leidenschaft für den Verkauf. Der Account Executive wird für das Wachstum des Umsatzes und die Pflege bestehender Kundenbeziehungen verantwortlich sein. In einer unternehmerischen Umgebung, die Zusammenarbeit und effiziente Ausführung fördert, haben Sie die Möglichkeit, Ihre Karriere im Telefonverkauf voranzutreiben. Wenn Sie eine proaktive Einstellung und den Wunsch haben, in einem leistungsstarken Team zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Kundenservice ist erforderlich, mit Interesse an einer Karriere im Telefonverkauf.
• Starke Kundenservicefähigkeiten und Leidenschaft für den Verkauf sind erforderlich.

Responsibilities

• Entgegennahme von Anrufen von Kunden und Bearbeitung von Bestellungen.
• Verhandeln von Geschäften und Cross-Selling von Produkten.
• Unterstützung des Verkaufsteams und Pflege hoher Kundenservicestandards.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Detailgenauigkeit

Job description

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About World Kinect

At World Kinect, our employees are the key to our global success. We are industry leaders due to the talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration, and efficient execution are highly valued. Our high-performance culture drives sustained growth. Stronger together, we promote an environment where individuals can thrive.

Position Overview

Reporting to the Regional Commercial Sales Managers, the Account Executive is part of the Watson Sales Team, working in a dynamic sales environment with responsibility for driving fuel sales throughout our Commercial sector. The role focuses on growth in market share and profitability.

Key Responsibilities

1. Taking inbound calls from customers.
2. Negotiating to win business and cross-selling associated products.
3. Making outbound calls to grow sales and retain existing customers.
4. Liaising with Customers, Depots, and Operational Personnel.
5. Processing customer orders.
6. Maintaining high standards in customer service and adhering to complaint procedures.
7. Updating orders, prices, and confirmations in the company's systems.
8. Driving sales growth in volume and gross margin.
9. Providing daily support to the sales team.

Skills and Qualifications

1. Experience in a customer service role is essential, with an interest in building a career in telephone sales.
2. Strong customer service skills and a passion for sales are required.
3. Experience in telephone sales or customer service is desirable.
4. Excellent customer service skills are essential.
5. Strong written and oral communication skills are essential.
6. Attention to detail is crucial.
7. High levels of accuracy in data entry are essential.

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