Account Director (Operations) - Flagship B&I Contract

Illume Recruitment; Greater London; On-site; GBP 77,000 - 94,000; Full time

Job summary

Illume Recruitment is seeking a Catering Account Director for a flagship B&I site in London. You will drive service excellence across catering, events, retail and vending while maintaining strong client relations and profitability.

The role demands strategic leadership, a track record in contract catering, and the ability to grow revenue on a high-turnover contract (£7m+). A 5-star service mindset and financial acumen are essential.

Qualifications

• Experience in a senior management role, within Contract Catering.
• Strong stakeholder management.
• Managed a large piece of business with an annual turnover of £5m+
• Strong knowledge of both hospitality and retail business with strong financial acumen.

Responsibilities

• Oversee Catering, Events, Retail and Vending operations.
• Drive sales growth and maintain profitability.

Skills

Senior management experience

Stakeholder management

Financial acumen

Job description

Catering Account Director - Flagship B&I Site - £85k

Are you a passionate and supportive Catering Account Director within Contract Catering operations who has a passion for providing a 5* service to all your clients, whilst also increasing sales and looking after the bottom line? If so, then I want to hear from you.

I am currently recruiting an experienced Catering Account Director for one of the UK’s leading Contract Caterers with a reputation for delivering incredible food, paired with impeccable service. This role is not for the faint hearted – you will be looking after one of the most sought-after contracts in London, with an annual turnover in excess of £7m.

You will be responsible for Catering, Events, Retail and Vending, so someone with experience in all these departments would hold a distinct advantage.

The ideal Catering Account Director will have the following knowledge/ experience;

• Experience in a senior management role, within Contract Catering
• Strong stakeholder management
• Managed a large piece of business with an annual turnover of £5m+
• Strong knowledge of both hospitality and retail business with strong financial acumen