Account Director

Restaurant Associates UK; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Contributory pension scheme

Career development programs

Healthcare benefits with Digital GP

Job summary

Restaurant Associates UK is seeking an Account Director in Canary Wharf to take full ownership of a prestigious catering service ahead of the 2027 building launch. The role offers strategic influence, autonomy, and the chance to drive excellence across a high-profile account.

You will lead the team, manage performance, and build strong relationships with senior stakeholders while steering the service to meet client ambitions and financial targets in a demanding workplace environment.

Qualifications

• Must have proven experience managing high-value professional services.
• Passion for food quality and hospitality excellence.
• Confident leadership with drive for high performance.
• Naturally accountable with high standards and delivery.
• Strategic thinker with hands-on execution.
• Awareness of food trends and client needs.

Responsibilities

• Transform the food offer into something genuinely special.
• Hold your team accountable through performance management.
• Build relationships with senior stakeholders and become a trusted partner.
• Lead strategic planning for the building launch and position as hospitality partner of choice.
• Drive commercial performance focusing on P&L and margins.

Skills

High-value services

Hospitality excellence

Team leadership

Accountability

Strategic thinking

Trends awareness

Job description

Account Director - Canary Wharf - Monday to Friday

£85,000 + bonus

We're looking for an exceptional Account Director to transform our catering operation and set new standards of excellence ahead of our new building launch in 2027!

This is a rare chance to leave your mark on a flagship account. You'll take complete ownership of our catering service with a prestigious client, with the autonomy and backing to make bold decisions that matter. With a new state-of-the-art building on the horizon, we need someone who can build the foundation for excellence now and create a service that matches our client's ambitions.

What You'll Do

• Transform the food offer into something genuinely special – you'll know great food when you see it and won't settle for less!
• Hold your team accountable through robust performance management, setting clear expectations and following through
• Build relationships with senior stakeholders in the firm, understanding their business and becoming a trusted partner
• Lead the strategic planning for our new building launch, positioning us as the hospitality partner of choice
• Drive commercial performance with a focus on P&L, identifying opportunities to improve margins whilst elevating quality

What We're Looking For

• Proven track record managing high-value professional services
• Genuine passion for food quality and hospitality excellence
• Confident in leading from the front and driving high performance across your team
• Natural accountability – you set high standards and ensure they're met
• Strategic thinking combined with hands‑on execution
• Finger on the pulse of food trends, client needs, and operational detail

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/3009/K64701/52826835/R/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!