Account Director - Leisure

Sea Containers London; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A luxury lifestyle hotel in London is seeking an experienced Account Director - Leisure. This role focuses on driving sales in the luxury leisure market, nurturing relationships with high-end partners, and maximizing suite occupancy. The ideal candidate has over 5 years of hotel sales experience, particularly in luxury leisure, along with excellent communication and negotiation skills. The position offers competitive compensation and extensive benefits.

Benefits

6 complimentary nights a year at any Lore Group hotel

50% employee discount at partner hotels

Discounts in Lore Group restaurants and bars

Life Assurance

Free meals on duty

Qualifications

• Minimum 5 years' experience in hotel sales focused on luxury leisure.
• Strong network in the luxury leisure travel sector.
• Ability to work independently and as part of a team.

Responsibilities

• Drive luxury leisure sales strategy and maximize suite occupancy.
• Develop relationships with luxury travel agencies and convert new business.
• Represent the hotel at trade shows and client events.

Skills

Communication skills

Negotiation skills

Presentation skills

Proactive attitude

Network in luxury leisure travel

Job description

Overview

A lifestyle hotel on London’s eccentric South Bank. Sea Containers London has 354 bedrooms, award-winning food and drink outlets, and a vibrant energy — a destination where glamour meets brutalism and your anchor on the River Thames. We are part of the Lore Group portfolio alongside One Hundred Shoreditch, creating spaces that are inspiring and welcoming.

We’re now looking for a dynamic and driven Account Director - Leisure to join our Commercial team and help position Sea Containers London as the preferred choice for luxury travellers.

The Role

As Account Director - Leisure, you’ll drive our luxury leisure sales strategy, nurture and grow relationships with high-end partners (including luxury travel agents, consortia, and tour operators), and identify new opportunities across domestic and international markets. You will focus on maximising suite occupancy, showcasing Sea Containers London at key trade shows and events, and staying ahead of competitors in the luxury hospitality market.

Key Responsibilities

• Develop and execute targeted sales strategies to drive luxury leisure business.
• Build and grow strong relationships with luxury travel agencies, consortia, and wholesale partners.
• Actively prospect and convert new business opportunities.
• Represent the hotel at global trade shows, roadshows, and client events.
• Host sales calls, site inspections, and client visits to highlight our unique property.
• Collaborate with Revenue, Marketing, and Reservations teams to optimise revenue opportunities.
• Monitor competitor activity and market trends to stay ahead in the luxury sector.
• Report regularly on performance, forecasts, and market insights.

About You

• Minimum 5 years' experience in hotel sales, with a proven record in luxury leisure.
• A strong network of contacts within the luxury leisure travel sector.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-driven, and self-motivated.
• Able to balance working independently with being a collaborative team player.
• Flexible to travel domestically and internationally.
• A true passion for hospitality and delivering memorable guest experiences.

Salary and Benefits

Salary: Competitive bonus, plus benefits. At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. We offer a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location: London