Account Director - Housing

TN United Kingdom; Chelmsford; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic team of Insurance Account Executives at a global leader in the insurance market. This role is perfect for a driven individual who excels in communication and client service. You will manage client renewals, pursue new business opportunities, and engage with brokers to secure competitive terms. The company offers a supportive environment with a focus on personal growth and development. Enjoy a competitive salary, generous holiday allowance, and a wide range of benefits including health insurance and a pension scheme. If you're ready to make an impact in the insurance industry, this is the opportunity for you.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance (4x basic salary)

Income protection (up to 50% of annual income)

Health cash plan or private medical insurance

Paid volunteering days

Employee stock purchase plan

Gym memberships

Season ticket loans

Family care options

Qualifications

• Strong knowledge of general insurance products and services.
• Proven ability to generate new business through exceptional communication.

Responsibilities

• Control the renewal process and maintain client relationships.
• Identify new business opportunities and engage with brokers.

Skills

Communication Skills

Client Service Focus

Interpersonal Skills

Attention to Detail

Business Development

Education

A-Level or Equivalent

Chartered Insurance Institute Qualifications (Dip CII / Cert CII)

Job description

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Overview

Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team is looking to hire the newest member to join their dynamic office. We are a global leader in the insurance market, responsible for servicing accounts efficiently and flexibly. You will support your peers to meet client demands, achieve renewal retention, and drive growth. You’re driven, hardworking, and business-focused, always keeping our clients at the heart of your actions.

How you'll make an impact

1. Control the renewal process for your clients.
2. Gather information from clients and prospects using excellent communication skills.
3. Maintain and grow your book of business by pursuing and securing new leads.
4. Discuss renewal terms openly with customers and explore alternatives.
5. Engage with brokers to access the most competitive terms that meet your clients' objectives.
6. Visit clients as appropriate, showcasing your interpersonal skills.
7. Assess account queries and credit control matters, resolving them efficiently and raising concerns with the appropriate team.
8. Identify and act upon new business opportunities, using sound judgment to recommend them when appropriate.

About You

• Holding or working towards Chartered Insurance Institute Qualifications: Dip CII / Cert CII.
• Educated to A-Level standard or equivalent with a strong knowledge of general insurance products, services, and classes of insurance.
• Strong understanding of the client market and insurance industry networks, including London Market, Lloyd's, and industry contacts.
• Attention to detail in administration, policy documents, and processes.
• Excellent client service focus; prioritizing customer satisfaction.
• Proven ability to generate and drive new business through exceptional communication and interpersonal skills.
• Ability to handle ambiguity with outstanding accuracy and attention to detail.
• Continuous industry knowledge development and seeking personal growth.
• Eligible to work in the UK.

Compensation and Benefits

Along with a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits. These include:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with employer contributions.
• Life insurance providing 4x your basic salary, with options to increase to 10x.
• Income protection covering up to 50% of your annual income, with options to top up.
• Health cash plan or private medical insurance.
• Additional benefits such as three paid volunteering days per year, employee stock purchase plan, share incentive plan, critical illness cover, gym memberships, season ticket loans, discounts, family care options, and more.