Account Director (Facilities & Workspace)

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a globally recognized facilities management and workplace services company as an Account Director in London. This exciting role involves managing and delivering integrated facilities management services across high-end workspaces, ensuring excellence in customer service. You will lead a dedicated team, oversee a substantial P&L, and develop future leaders while identifying commercial opportunities. With a focus on driving service improvements, this position offers excellent career development opportunities in a dynamic corporate environment. If you are a client-facing professional with a passion for service excellence, this is the perfect opportunity for you.

Qualifications

• Proven track record in delivering high-end customer service.
• Experience in managing large P&L responsibilities.

Responsibilities

• Manage and deliver IFM services across multiple buildings.
• Drive service improvements and ensure best-in-class delivery.

Skills

IFM Services Management

P&L Management

Stakeholder Relationship Building

Leadership Skills

Customer Service Excellence

Job description

Account Director (Facilities & Workspace), London

We are recruiting for an Account Director for a globally recognized FM & Workplace services business. With a truly global reach, they manage and deliver a wide range of services into high-end workspaces for technology, pharma, finance, and professional services industries.

As the Account Director, you will be responsible for the following key areas:

1. Management and delivery of IFM services across multiple buildings
2. Responsibility for a large P&L (£10 million)
3. Driving service improvements and ensuring best-in-class IFM delivery
4. Leadership of the delivery team
5. Upskilling and developing future leaders
6. Identifying commercial opportunities & developing contract scope
7. Building relationships with executive-level stakeholders

We are looking for a dynamic, client-facing IFM professional with a proven track record of delivering high-end customer service in corporate environments. This client offers excellent career development opportunities.