Account Director - Events and Communications Agency

Michael Page (UK); Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A dynamic Events Services company is seeking an Account Director to manage key client relationships and drive revenue growth. The successful candidate will build strong partnerships, implement strategic plans, and lead initiatives to surpass client expectations. With a competitive salary package ranging from £60,000 to £90,000 and the opportunity to work on high-profile projects in Central London, this role offers a supportive culture and significant career growth in the events industry.

Benefits

Competitive salary package

Professional growth opportunities

Supportive team environment

Hybrid working model

Qualifications

• Proven experience in business development or account management roles.
• Exceptional communication and relationship-building skills.
• Demonstrated success in driving revenue growth.
• Ability to think strategically and use data for decision-making.
• Strong organisational skills with the ability to manage multiple initiatives.

Responsibilities

• Build and maintain strong client relationships.
• Develop strategies for revenue growth and new business.
• Implement strategic account plans for maximizing revenue.
• Lead sales presentations and negotiations.
• Analyze sales data to forecast and identify improvements.

Skills

Communication

Negotiation

Relationship building

Strategic planning

Time management

CRM proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Salesforce

Job description

• Vibrant, inclusive, dynamic working culture
• you have experience working with commercial client within the events industry

About Our Client

My client is and established Events Services company with decades of experience in the industry. Adopting cutting edge technology, they are reinventing the world of events. Through embracing a data driven approach, they pride themselves on delivering measurable success through their tailored corporate event services.

Job Description

As an Account Director, you will have the following responsibilities:

• Client Relationship Management
  • Build and maintain a strong relationship with a major existing client, understand their business needs and objectives.
  • Serve as the primary point of contact for the client, ensuring maximum satisfaction and that any/all concerns are addressed promptly.
• Revenue Growth
  • Develop and implement strategies to up-sell and cross-sell services.
  • Identify new revenue opportunities withing the client account and collaborate with the sales team to close deals.
  • Be responsible for meeting/exceeding new revenue quotas as set out by the Head of Sales.
• Strategic Account Planning
  • Conduct thorough account assessments to understand client the client's goals, challenges, and growth opportunities.
  • Develop and implement strategic account plans to maximise revenue potential.
• Sales Leadership
  • Collaborate with the sales team to identify and pursue new business opportunities.
  • Lead sales presentations, negotiations, and the overall sales process.
• Forecasting and Reporting
  • Analyse sales data and market trends to forecast revenue and identify areas of improvement.
  • Prepare regular reports for management, detailing sales performance, client feedback, and revenue projections.
• Cross-Functional Collaboration
  • Work closely with other departments, including marketing, product development, event delivery teams, and customer support, to ensure a unified approach to meeting the client's needs and revenue goals.
• Contract Management
  • Negotiate and finalise contracts, ensuring favourable terms for both the client and the company.
  • Collaborate with legal and finance teams to ensure compliance and risk mitigation.

The Successful Applicant

A successful Account Director should have:

• Proven experience in business development or revenue generating account management roles, preferably within the communications industry (ability to sell a service).
• Exceptional communication, negotiation, and relationship-building abilities.
• Demonstrated success in driving revenue growth and securing new business opportunities.
• Strategic thinker with a data-driven and results-oriented approach to decision-making.
• Excellent organisational and time management skills, with the ability to prioritise and manage multiple initiatives simultaneously.
• A positive thinker, you are the kind of individual who constantly challenges yourself to exceed expectations and is not easily deterred from achieving goals.
• Experience in successful strategic planning, execution and the ability to accurately forecast revenue.
• Strong verbal and written communication skills and excellent in delivering presentations.
• Proven track record in winning new business and maintaining relationships.
• Improving relationships with both internal and external stakeholders.
• Leads seeking out/developing new or current business relationships.
• Lead any client RFP/QBR/ABR process.
• Excellent interpersonal & administration skills.
• Excellent processing & time management skills.
• Proficient in Microsoft Excel, Word & PowerPoint.
• Driving success via using initiative, determination & persistence.
• Previous working knowledge of a CRM system (ideally Salesforce).

What's on Offer

• Competitive salary package, estimated at £60,000 to £90,000 (depending on experience) + commission.
• Permanent role within a supportive and professional team in Central London - hybrid working.
• Opportunities to grow and develop within the Events industry.
• Potential to work with high-profile clients and exciting projects.
• Inclusive company culture that values employee contributions.

If you are ready to take the next step in your career as an Account Director, apply today to join this thriving organisation.