Agency :
Wilderness
Job Description :
The Account Director is a pivotal lead within the agency – this role oversees the complete Entertainment division, with full responsibility of all people, retainers, projects and the overall financial management of that division.
WILDERNESS (a part of Havas Play)
ABOUT US
We're an award-winning global social media agency transforming the management, strategy and content for brands through social-first thinking. Working at the intersection of community, content and commerce, we get brands closer to culture.
THE ROLE
The Account Director is a pivotal lead within the agency – this role oversees the complete Entertainment division, with full responsibility of all people, retainers, projects and the overall financial management of that division.
You’ll be process driven, commercially minded and solutions focused. You’ll lead on projects that require cross-agency collaboration, working with all areas of the business, with the aim of delivering client satisfaction, retention and growth.
You’ll lead your team by example, offering them confidence, support and coaching throughout. You will work to bolster ideas, push the boundaries and encourage the team to create award-winning work. You will work to resolve any conflict or blockers both internally and externally.
This role will be required to report back to SLT on the performance, financials and upcoming opportunities for their division.
AREAS OF RESPONSIBILITY
- Overseeing a full division of the agency (entertainment division).
- Responsible for all retainers, new projects and forecasting within your team.
- Responsible for running a full P&L for your division.
- Creation of all scope of work documents.
- Management of up to 4 mid-senior team members, within a team of a maximum of 12 people. Providing pro-active leadership that encourages the team to perform to the best of their ability.
- Leading on process & structure setting and alignment for optimum client & team output, in order to hit set numerical targets and business goals
- Managing large scale campaigns for clients, when required, due to a need for seniority or capacity reasons.
- Leading on all senior client communication, including monthly check-ins, planning for the future of our relationship, identifying areas of growth, discussing scope, team, performance and more.
- Generating accurate reports for the Senior Leadership, breaking down team performance against set goals and targets, along with plans of how to improve moving forwards.
- Organising and setting up project schedules for your team, ensuring completion of all key milestones.
- Supporting with resource planning for your team.
- Using your knowledge and skills to push the team and the agency in the most productive direction, aiming for efficiency across the team and for all clients throughout. Provide actions for the team, with clear guidance on how to implement.
- Planning team wide and agency wide events, aiming to inspire, upskill and improve overall agency output.
WHAT SKILLS DO I NEED?
- 2 years minimum experience as a Senior Account Manager
- Solid experience of managing a busy team
- Varied and tested experience in professional client relationship management
- A high level of experience in budgeting and financemanagement
- Significant experience in managing multiple projects simultaneously
- Enthusiastic and positive approach to challenges
- Resourceful and proactive in dealing with issues
- The ability to plan and strategize at a senior level
- A persuasive and confident approach to creative projects
- Excellent written and oral communication skills
- Effective team management capabilities
- A keen attention to detail
WHY WILDERNESS
We’re passionate about fostering a healthy, happy, and positive work culture that encourages creativity and collaboration and supports our team’s individual and collective growth.
- Flexible, hybrid-working environment
- Company healthcare
- 30-day passport (work from anywhere in the world for 30 days)
- 25 days holiday per annum
- 2 Self-care days per annum
- Office closure over the Christmas period
- Additional allowance for any religious holidays you celebrate outside of the public bank holidays
- New Business Bonus
- New Referral Bonus
- Opportunity to get involved with pro-bono work and charity partnerships
- Regular team socials and companywide training and networking opportunities
- Office canteen with discounted food
OUR VALUES
- EMPOWERMENT
- We foster trust and champion independence: enabling individuals to craft their own story.
- RESPECT
- We work together with empathy, patience and care: judgement free communication - always.
- INTEGRITY
- We are excellent human beings doing an excellent job: committed to honesty and setting high standards.
- AMBITION
- We create opportunities for individuals and teams alike: aiming for greatness and continually improving
#LI-TA1
Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.