Account Director, Data Operations

WPP; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

WPP is seeking an Account Director, Data Operations within the GCS unit to coordinate end-to-end data delivery for the Cockpit programme across markets. You will liaise with local market teams, global Nestlé stakeholders, and external data partners to ensure timely, high-quality data for MMM modelling and business decisions.

You will drive process standardisation, manage complex stakeholder relationships, resolve data-related issues, and oversee programme timelines to ensure smooth execution.

Qualifications

• Strong background in media planning, buying, or media operations.
• Experience managing multi-market data workflows and working with multiple stakeholders across geographies.
• Proven ability to interpret and troubleshoot media data (spend, impressions, reach, CPM/CPC).
• Strong project management skills with the ability to handle multiple deadlines in a fast-moving environment.

Responsibilities

• Own and maintain the Cockpit calendar across participating markets, aligned with MMM timelines.
• Coordinate with market teams, data vendors, and Nestlé stakeholders to ensure timely submission of data.
• Perform central QA checks and resolve data discrepancies with local teams.
• Enforce agreed actualisation processes for Cockpit markets and ensure data governance rules are followed.
• Act as central point of contact for the Cockpit programme among local markets, global stakeholders, and data vendors.

Skills

Media data operations

Stakeholder management

Multi-market coordination

Data governance

Campaign metrics

Communication

Job description

About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by ourpioneeringagentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

3165 - Account Director, Data Operations - GCS

Role Summary and Impact

The Data Delivery & Project Manager is responsible for the end-to-end coordination, quality assurance, and governance of media data within the Cockpit programme across multiple markets. Acting as the central point of contact between local market teams, global Nestlé stakeholders, and external data partners, this role ensures the timely delivery of accurate, high-quality data that supports MMM modelling and business decision‑making. The successful candidate will drive process consistency, manage complex stakeholder relationships, resolve data-related issues, and oversee programme timelines to ensure smooth and efficient execution across all participating markets.

Data Delivery & Project Management

Own and maintain the Cockpit refresh calendarfor all participating markets, ensuring alignment with MMM modelling timelines.

• Coordinate with local market teams, data processing vendors (e.g., Redmill), and global & z-EUR Nestle to ensure timely submission of accurate data to meet cockpit calendar.
• Manage ad-hoc refresh requests and assess feasibility against resource and process constraints.

Data Quality Assurance

• Review and validate incoming media plan data for completeness, accuracy, and adherence to agreed formats (e.g., no channels with impressions but zero spend).
• Perform central QA checks before data is loaded into Cockpit, or oversee local QA when/if decentralised.
• Investigate and resolve data discrepancies (e.g., spend, impressions, reach) with local teams.

Process Governance & Standardisation

• E nforce agreed actualisation processesf or Cockpit markets
• Ensure consistent application of data governance rules, including mandatory metrics, cost allocation, and added value treatment.

Stakeholder Management

Act as the central point of contact for the cockpit program between:

• Local OpenMind (OM) market teams
• Global Nestlé stakeholders (e.g., Z-EUR, IT)
• Data processing vendors (e.g., Redmill)
• Facilitate alignment calls to resolve blockers and ensure all parties are informed of timelines, dependencies, and changes.
• Communicate clearly on delays, risks, and mitigation plans.

Primary Skills

• Strong background in media planning, buying, or media operations with a deep understanding of campaign structures, channels, and metrics.
• Experience managing multi-market data workflows and working with multiple stakeholders across geographies.
• Proven ability to interpret and troubleshoot media data(spend, impressions, reach, CPM/CPC calculations).
• Strong project management skills, able to manage multiple deadlines and priorities in a fast-moving environment.
• Excellent communication skills, with the ability to explain technical data issues to non‑technical stakeholders.
• High attention to detail and commitment to data accuracy.

#LI-Promoted

Please read our Privacy Notice for more information on how we process the information you provide.