Account Director, Data Operations

wppmedia; Greater London; Sur place; GBP 90 000 - 120 000; Plein temps

Résumé du poste

WPP is seeking an Account Director, Data Operations for the GCS programme. You will lead end-to-end data coordination across markets, ensuring high-quality data for MMM modelling and business decisions. You will liaise with local market teams, Nestlé stakeholders, and data vendors to maintain data integrity and timely delivery.

The role demands strong project management, excellent communication, and attention to detail to drive governance and standardisation across markets.

Qualifications

• Strong background in media planning, buying, or media operations.
• Experience managing multi-market data workflows and working with multiple stakeholders across geographies.
• Proven ability to interpret and troubleshoot media data (spend, impressions, reach) and calculations.

Responsabilités

• Own and maintain the Cockpit refresh calendar for Cockpit markets.
• Coordinate with local market teams, data processing vendors, and Nestlé stakeholders to ensure timely submission of data.
• Perform central QA checks before data is loaded into Cockpit or oversee local QA when decentralised.
• Investigate and resolve data discrepancies with local teams.
• Enforce agreed actualisation processes for Cockpit markets and ensure data governance rules are followed.
• Act as the central point of contact for the Cockpit programme among local teams, stakeholders, and vendors.

Connaissances

Media planning & operations

Multi-market data workflows

Media data troubleshooting

Project management

Communication skills

Attention to detail

Description du poste

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit the company.com.

3165 - Account Director, Data Operations - GCSRole Summary and Impact

The Data Delivery & Project Manager is responsible for the end-to-end coordination, quality assurance, and governance of media data within the Cockpit programme across multiple markets. Acting as the central point of contact between local market teams, global Nestlé stakeholders, and external data partners, this role ensures the timely delivery of accurate, high-quality data that supports MMM modelling and business decision-making. The successful candidate will drive process consistency, manage complex stakeholder relationships, resolve data-related issues, and oversee programme timelines to ensure smooth and efficient execution across all participating markets.

Data Delivery and Project ManagementOwn and maintain the Cockpit refresh calendarfor

• Coordinate with local market teams, data processing vendors (e.g., Redmill), and global & z-EUR Nestle to ensure timely submission of accurate data to meet cockpit calendar.

• Manage ad-hoc refresh requests and assess feasibility against resource and process constraints.

Data Quality Assurance

• Review and validate incoming media plan data for completeness, accuracy, and adherence to agreed formats (e.g., no channels with impressions but zero spend).

• Perform central QA checksbefore data is loaded into Cockpit, or oversee local QA when/if decentralised.

• Investigate and resolve data discrepancies (e.g., spend, impressions, reach) with local teams.

Process Governance & Standardisation

• Enforce agreed actualisation processesfor Cockpit markets

• Ensure consistent application of data governance rules, including mandatory metrics, cost allocation, and added value treatment.

Stakeholder Management

Act as thecentral point of contact for the cockpit programbetween:

• Local OpenMind (OM) market teams

• Global Nestlé stakeholders (e.g., Z-EUR, IT)

• Data processing vendors (e.g., Redmill)

• Facilitate alignment calls to resolve blockers and ensure all parties are informed of timelines, dependencies, and changes.

• Communicate clearly on delays, risks, and mitigation plans.

Primary Skills

• Strong background in media planning, buying, or media operationswith a deep understanding of campaign structures, channels, and metrics.

• Experience managing multi-market data workflowsand working with multiple stakeholders across geographies.

• Proven ability to interpret and troubleshoot media data(spend, impressions, reach, CPM/CPC calculations).

• Strong project management skills, able to manage multiple deadlines and priorities in a fast-movingenvironment.

• Excellent communication skills, with the ability to explain technical data issues to non-technical stakeholders.

• High attention to detail and commitment to data accuracy.

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