Account Director - Corporate & Commercial

Howden Group Holdings; Birmingham; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the commercial insurance sector is looking for an Account Director in Birmingham. The successful candidate will manage a portfolio of Commercial and Mid-Corporate clients, ensuring efficient delivery of tailored insurance solutions while fostering strong relationships with brokers and underwriters. This hybrid position comes with extensive support for professional development and a commitment to employee well-being.

Benefits

Comprehensive range of benefits

Support for work-life balance

Career development opportunities

Qualifications

• Experience in commercial or mid-corporate insurance is required.
• Strong understanding of insurance principles and regulatory requirements.
• Proficiency in relevant systems such as Acturis is desirable.

Responsibilities

• Manage new business, renewals, and mid-term adjustments for accounts.
• Build and maintain relationships with clients, brokers, and underwriters.
• Prepare high-quality market presentations and documentation.

Skills

Client relationship management

Insurance principles

Communication

Negotiation

Attention to detail

Education

GCSEs in Maths and English (or equivalent)

A-Levels (or equivalent)

ACII (or equivalent insurance qualification)

Tools

Acturis

Outlook

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden UK Brokers – Corporate & Commercial (formerly Aston Lark), commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Job Title: Account Director – Commercial & Mid-Corporate Insurance

Working Pattern: Birmingham, with hybrid working options

About the Role

We’re looking for a proactive and client-focused Account Director to join our team, managing a portfolio of Commercial and Mid-Corporate clients. You’ll be the key link between clients, brokers, and underwriters — ensuring tailored, competitively priced insurance solutions are delivered with efficiency and care.

What You’ll Be Doing

• Manage new business, renewals, and mid-term adjustments for Commercial and Mid-Corporate accounts

• Build and maintain strong relationships with clients, brokers, and underwriters

• Prepare and review high-quality market presentations and documentation

• Ensure compliance with regulatory and internal standards

• Monitor market trends and identify opportunities to grow your book of business

• Support junior colleagues and contribute to team success

What You’ll Bring

• Experience in commercial or mid-corporate insurance

• Strong understanding of insurance principles and regulatory requirements

• Excellent communication, negotiation, and relationship-building skills

• High attention to detail and ability to manage multiple priorities

• Proficiency in relevant systems (Acturis and Outlook desirable)

• A collaborative, client-first approach with a drive to deliver results

Qualifications

• GCSEs in Maths and English (or equivalent)

• A-Levels (or equivalent) desirable

• Working towards or holding ACII (or equivalent insurance qualification) desirable

A Career Like No Other

At Howden, we believe in empowering our people to make a meaningful impact – whether that’s through personal development, community involvement, or innovation in insurance.

We understand that work and life are deeply connected. That’s why we support our people holistically – helping you thrive at home and at work.

We offer a comprehensive range of benefits to support you and your family, and a culture where your voice is heard, and your ambitions are supported.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent