Account Director

JR United Kingdom; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic TikTok agency in Norwich is seeking an experienced Account Director to drive client success on TikTok and Meta platforms. This role involves strategic campaign management, client relationship building, and team leadership, offering a competitive salary and benefits that support professional growth. The ideal candidate should have substantial expertise in TikTok advertising, a strong creative vision, and the ability to oversee influential campaigns that enhance client outreach and engagement.

Benefits

Additional holiday days for birthdays, moving, or weddings

Quarterly half-day off and £50 for creative activities

£200 annual allowance for books and magazines

Qualifications

• Experience in managing paid social campaigns, especially on TikTok.
• Proven agency experience with account management.
• Strong understanding of TikTok Shop and digital advertising.

Responsibilities

• Lead paid social planning and buying for TikTok & Meta.
• Build and maintain relationships with clients as their main contact.
• Manage a team of Account Managers and Executives.

Skills

Client Relationship Management

Campaign Optimization

Creative Planning

TikTok Expertise

Leadership

Proficiency with TikTok Ads Manager

Job description

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We're a TikTok agency that helps brands stand out on TikTok. We’ve grown our own clients and communities to over 1 million followers and have achieved 600 million video views in the last 12 months. We leverage these insights to assist brands in reaching new audiences, increasing their TikTok followers and engagement, and producing compelling content that captures attention.

The Role:

We’re seeking an experienced Account Director to join our team.

The ideal candidate will be capable of executing multiple paid social campaigns, leading creative planning, managing budgets, optimizing campaigns, and reporting results. Comfort with both small and large media spends is essential.

What you’ll be doing:

• Lead paid social planning and buying strategies for key clients across TikTok & Meta
• Build and maintain trusted relationships with clients, serving as their main contact
• Develop and implement influencer partnership strategies to foster client growth
• Create innovative TikTok Shop strategies to enhance growth and revenue for TikTok Shop clients
• Oversee TikTok Shop campaign execution, ensuring integration across paid, organic, affiliate, and live content
• Guide clients on TikTok Shop best practices, including storefront optimization and platform feature utilization
• Provide creative feedback for client campaigns
• Serve as a senior strategic contact and escalation point for clients
• Coordinate content creation with in-house TikTok creators, freelancers, and influencers
• Recommend and plan budgets for campaigns
• Prepare proposals for new business opportunities
• Manage and develop a team of Account Managers and Executives

What you’ll bring:

• Expertise in TikTok platform and advertising
• Proactive in building strong client relationships and willing to travel for meetings
• Agency experience with successful account management
• Solid understanding of TikTok Shop, including shoppable content, live streams, and affiliate programs
• Leadership experience within a team
• Passion for working on paid campaigns
• Proficiency with TikTok Ads Manager and Meta Business Manager
• Experience creating effective media plans
• Experience working with multiple brands, either in-house or agency
• Good creative eye for content that converts
• Ability to work under pressure and meet short deadlines
• Knowledge of TikTok Shop Live sessions and support for live production
• Experience managing or advising on TikTok Shop affiliate programs, including outreach and performance tracking

What we can offer to you:

Additional benefits include:

• Additional holiday days for birthdays, moving house, or getting married, without using your holiday allowance
• Quarterly half-day off and £50 towards creative activities

Development support:

• £200 annual allowance for books, audiobooks, and magazines to support your growth