Account Director

The One Group; Northampton; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A dynamic marketing agency in Northampton is seeking an experienced Account Director to lead key client relationships and drive growth. You will manage a high-performing team, oversee financial performance and ensure exceptional service delivery. Ideal candidates have significant experience in a marketing agency and exceptional communication skills. This role offers a hybrid working model and an opportunity to shape the future of the agency.

Qualifications

• Significant experience as a Senior Account Manager or Account Director within a marketing agency.
• Proven track record of managing multiple client relationships and complex projects.
• A team player with a positive, solutions-focused attitude.

Responsibilities

• Lead and grow key client relationships through proactive communication.
• Manage a small, high-performing client services team.
• Oversee financial performance including budgeting and profitability tracking.

Skills

Exceptional communication

Organisational skills

Strategic thinking

Commercial mindset

Detail-oriented

Tools

Microsoft Office

Google Workspace

Job description

Account Director - Marketing agency
Salary: £55,000
Northampton - Hybrid Working

Shape the Future of Client Success in a Strategic Leadership Role
Are you a confident communicator, a strategic thinker, and a team leader with a strong commercial mindset?

We're looking for an experienced Account Director to lead key client relationships and drive growth across a dynamic portfolio.
As a senior member of the Client Services team, you will be the go-to strategic partner for our clients - understanding their world, identifying opportunities, and delivering real value. You'll thrive under pressure, excel at solving complex challenges, and inspire your team to exceed expectations.
This role isn't just about managing projects - it's about leading people, shaping client partnerships, and influencing the growth of the agency.
What You'll Be Doing

• 
  Leading and growing key client relationships through proactive communication and strategic thinking
• 
  Managing a small, high-performing client services team (Senior Account Managers, and Account Managers)
• 
  Overseeing financial performance including budgeting, forecasting, and profitability tracking
• 
  Collaborating with creative leads to deliver standout campaigns and large-scale projects
• 
  Developing Key Account Plans to drive account growth and uncover new opportunities
• 
  Ensuring exceptional service delivery across every touchpoint
• 
  Interpreting client briefs and translating them into effective internal project briefs
• 
  Leading pitches, creative presentations and project reviews with confidence
• 
  Proactively addressing challenges and identifying ways to improve processes
• 
  Mentoring and developing junior team members to help them thrive and grow

What We're Looking For

• 
  Significant experience as a Senior Account Manager or Account Director within a marketing agency, or similar environment
• 
  Proven track record of managing multiple client relationships and complex projects
• 
  Exceptional communication and organisational skills
• 
  A commercial mindset with a natural flair for spotting growth opportunities
• 
  Detail-oriented, with strong visual and written communication abilities
• 
  Experience in retail, shopper marketing, or customer service is a plus
• 
  Confident with Microsoft Office and Google Workspace tools
• 
  A team player with a positive, solutions-focused attitude and leadership qualities

Why Apply?
This is an opportunity to play a pivotal role in a fast-moving, collaborative and creative environment where no two days are the same. You'll help shape the future of this marketing agency while doing work that makes a real impact - for clients, your team, and the wider business.

Ready to take the lead?

Apply today and get ready to build something brilliant.