Account Director

PPHE Hotel Group; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking an Account Director - MICE in London to drive strategic growth in their Meetings, Incentives, Conferences, and Events sector. This role involves leading partnerships, managing accounts, and ensuring outstanding service while shaping the future of MICE at PPHE Hotel Group.

Benefits

Discounted hotel rates

F&B discounts

30 days holiday per year

Two free meals per day

Access to 40% of pay before payday

Employee assistance programme

Annual staff parties

Company pension plan

Qualifications

• Proven experience in MICE sales or account management.
• Strong relationship-building skills and a global mindset.
• Willingness to travel internationally.

Responsibilities

• Driving room rates across key segments and managing corporate social event enquiries.
• Maintaining the 90-day sales action plan and ensuring targets are met.
• Conducting weekly sales appointments.

Skills

Strategic thinking

Relationship-building

Communication

Negotiation

Job description

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Account Director - MICE

As our Account Director - MICE, you’ll be at the forefront of driving strategic growth across our Meetings, Incentives, Conferences, and Events (MICE) business. You’ll lead key partnerships, manage high-value accounts in sectors like legal and banking, and represent PPHE Hotel Group on the global stage - from London to Europe and the USA.

About PPHE Hotel Group: An international hospitality real estate company passionate about creating valuable memories for our guests and delivering value to our people, partners, and communities. Our support functions underpin our success.

What’s in it for you?

• Discounted PPHE hotel rates (extends to Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Rota given 2 weeks in advance
• Departmental productivity & service incentive scheme
• Benefit Hub – discounts at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniforms
• Annual staff parties and events
• Company pension plan & award-winning training

Responsibilities of the Account Director:

• Driving room rates across key segments and source markets, and managing corporate social event enquiries
• Maintaining and updating the 90-day sales action plan and hotel commercial plan, ensuring targets are met
• Growing market share from agents and direct clients, proactively researching targeted clients
• Leading local customer relationships and conducting site visits for potential clients
• Conducting weekly sales appointments
• Hosting fam trips and group hospitality events
• Collaborating with Marketing on new sales initiatives and incentives
• Identifying sales opportunities within other hotels in PPHE, using lead referrals
• Working with the PPHE Sales team to drive business from centrally managed accounts
• Ensuring client information is up-to-date in Opera
• Training new team members and responding to training and development requests

Qualifications and Skills:

• A proactive, strategic thinker with a passion for hospitality
• Proven experience in MICE sales or account management
• Strong relationship-building skills and a global mindset
• Excellent communication and negotiation skills
• Willingness to travel internationally and represent our brand with pride

If you're ready to elevate your career and shape the future of MICE at PPHE Hotel Group, we’d love to hear from you. Apply now and start creating valuable memories with us. Apply Now